Walgreens 606 Valley Street, Manchester, NH 03103

"The pharmacist “Jennifer “ is SOOO rude. Called to ask about a prescription because I had received a text saying it was ready but the day before they had told me I had to call my insurance to fix something which I have yet to do. So I called today to double check if I actually had one ready and she gave me attitude AND cut me off asking for my name when I was trying to quickly explain to her. Everytime shes there at the window or on the phone there’s always some attitude and is always unpleasant and unprofessional. You don’t like your job then go find another job."

"Just saw 3 homeless dudes come out with stuff in their pockets. I see no reason why I should pay for my goods here while Walgreens allows this type of behaviour - so I'll take my business somewhere else."

"Employees are about as useful as a rock actually a rock serves more purpose couldn't even check to see if they had eye droppers in stock so I could feed a baby animal"

"I was really surprised at how rude the pharmacist was. I was wearing a mask because I have strep throat. She stated she could not hear me when I told her I was there to pick up a prescription. I stepped closer and repeated myself and she said “you are going to have to learn to speak up.” I was so flustered, I didn’t know what to say. She has no idea what could be going on with me. If she talks to me like that, imagine how she talks to people who are very ill. When she went to verify my address there was an old address on file from a place I have not lived in years, she rolled her eyes when having to update my address, it even took me a second to recall my own address because I was so appalled at her attitude. I also heard her talked with coworkers and she was not kind. Absolutely wild treatment for someone who has to interact with sick people."

"My first time to this Walgreens and what a great experience. I was looking to stock up on some vitamins after seeing that Walgreens was having a big 'buy one get one' sale on all available brands. When I walked in I noted how clean and organized the store was as I made my way to the vitamin aisle. I spent a good deal of time seeking out my vitamins and comparing quantity vs. price, big bottles vs. small bottles, calculating the price per pill to get the most value per dollar spent. I actually thought that with this location being inner city that I may look suspicious with the time I was spending in that one aisle (being a logical man who grew up in a city) but no I was never made to feel uncomfortable or like I was lingering or otherwise. In fact, at one point the store Manager (extremely nice woman who was wearing a headband that day, regretfully I did not note her name) was casually walking by and gave me a big smile, to which I smiled back and said "I'm sorry to bother you but I cannot find a particular vitamin", to which she replied "No you're not bothering me at all, that's what I'm here for. What can I help you with?" She proceeded to get down on one knee and hustle all down the aisle to look for what I was seeking, she turned every bottle, checked all the backs of all the shelves, and ultimately found '3' different options for me that I just was not seeing for myself. The entire time she was so very pleasant and I really appreciated this level of service from the store Manager, so I thanked her repeatedly for her time spent assisting me. When I finally went to checkout, the young lady (perhaps her name was Stephanie, long hair and glasses), was just the kindest person ever. She was so professional and while speaking both English and Spanish fluently without pause, assisting multiple customers at once and doing a great job of it. I had a about 12 bottles of vitamins (supply for the entire year) and as I was saying 'buy one get one' she nicely said "Oh yes, but that is only with the Walgreens account". I immediately said "I'm in!" and she began to walk me through setup. That particular day the machine froze up while trying to setup the new account, followed by the 2nd machine freezing (both front registers). The store Manager had also come over and by this time a small line was building behind me. Both employees were very calm and professional in this stressful situation and requested that all customers in line please move to the 'Photo counter' for checkout. Because of how nice these employees were I allowed all customers behind me to go ahead of me, just in case the 'freeze' happened again. Once I got back to (Stephanie ?) she was still pleasant as could be, not stressed at all, and picked up right where we left off with a big smile. My new account went through on that machine without a hitch, no freezing, and she rang in all of my products explaining about the deals I was getting as she did. She then proceeded to bag my items and explain the coupons I was receiving while handing them to me. Just really what a great trip to Walgreens that day, I got everything I needed and with hands down 'the best customer service' I could have ever asked for. Both of those ladies deserve a pat on the back and a raise for their level of service. Side note: While I spent about 20+ minutes in the vitamin aisle the pharmacy was within view and earshot of me the entire time. While I did not utilize the pharmacy/pharmacists that day I heard nothing but professionalism, proper language, proper tones, and witnessed them hustling to get cars through the window as quickly and efficiently as possible. It did not seem to me that they were rushing for 'themselves' but rather they were trying to get the 'customers' their medication so the customers could go on about their day and not sit in a drive through line for longer than necessary. I will definitely be returning to this Walgreens on Valley St. for all of my vitamins and any other pharmaceutical needs."