Killington Grand Resort Hotel 228 East Mountain Road, Killington, VT 05751

"No room service if you are hoping for your bed sheets to be changed.. we were stuck with the same sheets for 3 days... no vacuuming the rooms, only this they brought were towels when asked..pricey without the hotel hospitality... only positive is its close proximity to the slopes!"

"Room smelled, an unpleasant odor. Fully functional kitchen is a plus and can't beat the location. Ski right out the door and jump on a lift. Quite pricey, and no breakfast included. Outdoor pool is super nice and fun for kids after a day on the slopes"

"Great place to stay for skiing. The hotel has a ski check in/out and its a 5 minute walk to a lift. Also have a hot tub, sauna, steamroom for recovery after a day of skiing. The customer service is awesome by the front desk. We had a room with a queen bed for 2 me and my son and we asked for a cot or a sofa bed and they moved us to a different room with a fold out chair bed at the same rate. I was also able to add on an extra day of skiing after a rain out on day 1. The staff was also helpful in other ways (coffee, bandaids). My second time staying here and I would highly recommend it."

"I don’t have too high expectations even from high end hotels, all I expect is to not have to worry about my belongings while leaving the hotel room! Unfortunately, the house keeping department made me feel the exact opposite after my babies stuff went missing from our suitcase. The house keeping supervisor was not only rude but wanted me to keep quiet and ask for a compensation, which I don’t care about. The rest of the staff (front desk, spa/pool team) was amazing but one bad experience ruins everything!"

"The location is beautiful. Our stay would have been much more enjoyable if it wasn't for the Spartan race so word to the wise, check the events before booking. The Spartan race participants were absolutely obnoxious, stomping around at 4 am, running up and down hallways at 10pm, having conversations loudly in the hallways at 7am, slamming doors. Basically the majority of them acted like they were the only ones that existed. They took over the pool, hot tub, steam room and sauna and that was just gross to think about as many of them clearly skipped a shower first. We avoided using the amenities because of this, sad when you pay so much and can't enjoy it. The staff was just as miserable and hoping that is not their norm and it was only due to these Spartan participants. The gentleman outside of the gym was the most miserable of all. Not a great look the price people pay to stay here. The rooms are okay, the beds are really stiff and springy if that makes sense. Room was clean though so that's a plus. We didn't bother trying the restaurant, but heard a few people saying it was good. Overall, we would definitely come again but would check events first to save our sanity."