Dickinson & Son Inc 22 Greensboro Road, Hanover, NH 03755

"While the individual plumbers are great, the office staff does not respond to email requests and is generally not very helpful/thorough. They asked me to call the town to coordinate a water shut down for their service call. The town showed up, but they didn’t. I had a plumber quote me one price. I called the office serveral times and sent emails trying to reconfirm that price with no answer/response. When the bill came, it was 50% higher than what I was initially quoted. I asked for the owner to give me a call and after some prodding on my end, he did. He basically said pay it or don’t ever call him again. He said he has more clients than he can handle and he basically couldn’t care less if I stayed or went."

"What a Great company to do Business with. We had an emergency situation and it happened to be after hours. After calling the answering service and getting the Owners Cell phone. Rick answered early on a Saturday Morning only to show up 20 minutes later to fix the problem he showed us how to override the water system if this was to happen again. Not very often do you get the owner to answer on a Saturday then to come up and be willing to show us how to fix the problem ourselves.. I really cant say enough Great things about this company!!! You get what you pay for with Dickinson and thats worth every Penny! Thanks again for helping us out in a bind."

"I cannot say enough about Dickinsons. My husband works all week, which left me to be the one making phone calls to his office staff, meeting with Rick for an estimate, and being home while our split units were installed. From the start, Rick was wonderful when he came out to complete our estimate. His office staff, especially Melissa, was so patient with my multiple phone calls, answering all my questions and REALLY making things happen. Joe who performed our install was incredible. He was friendly, professional and quick. And on a 90° they saved the day for us and our 3 month old baby girl. It felt like the service you get “when you know someone” despite just moving to the area. I can’t thank them enough. We just bought a home in WRJ and we will be loyal customers from here on out!"

"I have had several jobs done at my home by this company and they have always been extremely responsive, knowledgeable, and helpful. In one instance their service technician, Eric, made every effort possible to help repair an AC unit so I would not have to replace it. He (Eric) was incredible. Another technician, Rich, has helped me a number of times with furnace issue and is always very helpful and considerate. Always offers good advice. I cannot say enough good things about this company."

"This my second time (and hopefully last!) using Dickinson's. They are the best contractors of any kind that I have dealt with. They were able to give me an appointment within a couple of days. They arrived promptly and the young man (T.C.) that did the work was very professional, courteous and and knowledgeable. They even did an awesome job of cleaning up after they were done. If only all the other contractors and service people with this good!"