First Response Labor LLC
2167 Highgate Road, Saint Albans City, Vermont, United States
About the First Response Labor LLC
First Response Labor LLC is a trusted car repair and general contractor institution located at 2167 Highgate Road in Saint Albans City, Vermont, United States. Owned and operated by a lifelong Vermonter, we have been serving Franklin and Chittenden Counties for over 10 years. Our affordable services never compromise on quality. We offer statewide dump truck services for various materials and specialize in snow removal for commercial properties. Visit our new location in Swanton for all your auto needs. Our team, led by Matt, is known for their problem-solving skills and professionalism. Whether you need help with moving, tree removal, or property renovations, First Response Labor is here to help. Highly recommended by satisfied customers, we strive to provide top-notch service every time.
Photos of First Response Labor LLC
2167 Highgate Rd, St Albans City, VT 05478, United States
Opening hours of First Response Labor LLC
Monday:
07:30 - 16:00
Tuesday:
07:30 - 16:00
Wednesday:
07:30 - 16:00
Thursday:
07:30 - 16:00
Friday:
07:30 - 16:00
Saturday:
08:00 - 11:00
Sunday:
Closed
Reviews of First Response Labor LLC
"I was followed by someone driving one of their vehicles. I was tailgated for miles and I do not drive like an old lady. There is no reason for this type of behavior. This type of behavior was very much like road rage. The driver needs to learn how to drive. Have some patience and respect for other drivers. When I turned onto a side street my vehicle was almost hit they drove so close. If they act like this when they drive I would not want them to do anything for me let alone try to move my things from my home or do something on my property. I would not recommend this business."
"Moved 20 minutes down the road. Liked the idea of a firefighter owned and operated business so chose this company over the competition. My belongings mostly consisted of boxes then several media units, an entertainment center, couch, recliner, and a couple curio cabinets. Movers were right on time and kept me updated on their progress, which was appreciated. However they dropped my tv and broke the feet off so it wouldn’t stand up. Bit disappointing to move into a new place and not have a tv to use over a 4 day holiday weekend. The boss of the company did order and drop off a replacement stand that I have to find time to install. Would have preferred he get the make and model of my tv and just order the proper replacement part directly from the company so my tv was the way they found it. The movers left behind some things at my old place which they said they either couldn’t fit in the truck or were afraid to move because they might break. So had to ask the homeowner to store the items for me and I have to rent another truck to go pick those things up. Anyway, two of my media shelves were all smashed up. And one of my curio cabinets was missing the glass doors, which the company found four days later and returned. When I received the invoice ($915 for 8 hours of moving) I asked the employee if they’d consider some discount for badly damaging two of my five shelving units which are quite expensive. The employee talked to the boss Matt and he said that’s just part of the moving business. And that their company was supposed to provide me a waiver to sign which precluded them from any liability. However they never mentioned this waiver and I never saw it nor signed it. The employee said this type of furniture is commonly damaged during moves. These exact pieces had been moved twice previously, from 5 hours away out of state, then again a couple years ago in state. Never had so much as a scratch with those movers, let alone this much damage. Majority of my things had muddy fingerprints all over them. Overall a pretty underwhelming experience. Would not recommend."
"We had a great experience with the First Response Labor team. We were looking for a used play set on Facebook Marketplace and needed them to disassemble, transport, and assemble it for us. I was chatting with a rep from their team over the weekend when we found one and needed to move fast. They were quick and polite and got us everything we needed to jump on the purchase in time! Their team checked in before the move, and took the time to be thoughtful on set up of the play set thinking of things like swapping out bolts for ones that would be better for the slide so the kids would not get scraped by a bulky bolt. I would highly recommend them and we are looking into more work with their team because of this great experience! Thanks to Matt and his crew!"
"Awesome group of local people who care for their community and beyond. After being shot down and told to go to First Response after reserving a uHaul with another local shop, I called outside their normal weekend operating hours and a woman was able to drive to the shop and help me immediately and rent me a truck - crisis averted. I was also called after returning the truck (and dropping the key in the drop box). The employee stated they had no keys and called me several times looking for them. A few days later I received another message from the same person apologizing for the mistake. Again, great customer service and assistance."
"Matt and his team were incredible. Matt called the first day to ensure he was doing the work we discussed and from there on out, excellence. The worked looks great and there was minimal clean up each day. They kept clean, organized, and professional. They were almost spot on with the initial quote as well. I would HIGHLY recommend them and will use them again I am sure."
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