Handy's Service Center

"It’s bad enough getting your car towed. We paid the fee and were told to drive 15 min away to pick up the car in another lot. The woman working said “you will be able to pick up your car there and go”. When we arrived, our car was boxed in and had 3 cars around it. We had to call back and wait an additional hour for someone to come and move all the cars. That was super annoying, but the worst part is the woman at the office was just so rude and unhelpful. She was not clear on the procedures and provided incorrect information."

"When my car broke down and I called AAA, as soon as I saw the Handy's logo on the tow truck, I knew I was in for an interesting time. Handy's has well-earned a reputation of shady and sometimes criminal behavior, so I requested that we go to a mechanic other than Handy's and that I ride in the truck. I don't need stuff stolen out of my vehicle. Two minutes into meeting this man he's telling me the best drugs to combine with crack, which he definitely does "only like once a month". If you can avoid Handy's, do so. And god forbid you ever get stuck renting from them."

"Had a great experience with Handy's! They sent someone to tow my car after a wreck, and the person they sent was the absolute BEST. He was quick and efficient, and also super friendly (which I really appreciated in that moment). I was pretty out of it during the whole exchange but I'm pretty sure he said his name was Marcel, and I was so lucky to have him help me out. He even came to drop off my ice cream which I'd left in my car after he'd towed me. The best!!!"

"Say what you will, but these guys did me well! Coming from CT to VT to attend a seminar, my car was stuck twice while there. AAA sent Handy’s out both times. These guys were very friendly & helpful! I unfortunately needed what I thought was an alternator so on day 2, I called Charlie & was shocked when he said bring it in & he would have me back on the road the same day! I took the car there & much to my surprise he advised it was the battery, not the alternator! However he brought me right into the shop & showed me my tires, which were clearly shot! In addition I needed front breaks & rotors (which I already knew). New battery, front breaks & rotors, 4 new Nokian 18” tires & an oil change for an insane price! There is no doubt I would have paid 100’s more here in CT! Thank you Charlie & staff for your quick response, professionalism, sticking to your word & for making me feel at ease!"

"Very, very happy with our experience here. We got a flat passing through and didn't have a spare. AAA estimated four hours before a tech could get us. Handy's called and towed the car to the shop within half an hour, took a look at the tire, brought me in to fully explain the situation and put on two new tires for me on front. The whole thing took two hours. Fast service and incredible response time from these guys -- they're thorough. We also had our dog with us and I've never been so accommodated by a business before. They gave her water when we got to the shop and let us hang out inside (it was raining on and off pretty heavily, with thunderstorms). Traveling with a dog can be stressful and it's nice to find people who are welcoming along the way."