The Home Depot

"We needed to address a plumbing issue in a rental unit. My husband spoke to a staff person named William. He was so helpful! He showed us what was needed to make the repair and gave instructions on how to do it. My husband had to go back a couple of times to get additional materials. William was there helping my husband every time. He went above and beyond! Everything my husband needed was in stock. The job got completed. Thank you William!"

"Excellent Home Depot Leominster MA. really all the workers know so much. I specifically worked with Stephanie. She spent time with me and was professional kind and explained as much as she could outstanding worker."

"Today I went in for some HDX bins and there was a minor issue with my curbside pickup… Mike the manager couldn’t have been nicer in making the correction. He was professional and very cool. Molly at checkout was great as well. The guy who actually grabbed my storage bins was great too… special thanks to Mike. Good to see, there’s still people who take pride and what they do, and are kind. Thx Mike and Molly… and the other dude who’s name I didn’t get.."

"Tough one. $5,000 for two doors. Took several attempts for the HD contractor to get accurate measurements, took several attempts for HD to order the doors due to questions about the measurements. Turns out I was told they were standard doors. We added a storm door and after the doors were finally installed, we started getting water in between the doors and inside the house. The contractor came out and stated that they were going to caulk. This happened several times. More and more caulking which looks embarrassing from a license contractor and certainly as a home owner standpoint. HD sent their contractors project manager, who pointed the blame at our siding... which again is very odd as we didn't have any issues with water or a hot mess on the exterior of the house prior to the installation. We have contacted HD as they are only offering a $500 discount!? We were told that we would continue to have to caulk the entry way moving forward by the dept manager and they have never had a single problem like this in the "14 years" she has been at HD. LOL. I'm sure. We have zero problems paying contractors to provide goods and services, but fully expect professionalism and that the contractors finish product would be something they would be happy with on their own house. As it stands, $5,000 for two doors, and a soupy looking mess of caulking and doors that are hard to close and have had issues from day 1."

"I feel like a kid in a candy store when shopping at Home Depot. You just want to buy everything and do a million DIY projects! The staff is very helpful and there is almost always someone there to help. I had a great experience when purchasing custom made blinds for our kitchen. He walked me through each step and ordered everything for me without a hitch the blinds were delivered shortly after and they are perfect!(I’ve included pics, Venetia, 1.5” vinyl) we’ve had them now for about a year and I love them! Easy to clean, look great, block out heat. Eventually we will get them for each room, pricey though, be ready to shell out about $100 a piece for custom fit. The reason for my 4 star rating and not 5 is because of the lack of variety in products offered, especially in the outdoor gardening center. Lowe’s beats them by a long shot in this department, but that’s for a different review! They also seem to be out of stock of a good amount of items whenever I go. (Although lately I believe it’s due to the pandemic and people doing more projects)"