Walmart Pharmacy

"Wow… looked on line and found that this Walmart does walk-in vaccination. Called and the automated recording said they did walk-in vaccination. Drove there and was told “I don’t know what the Internet said, but we don’t do walk-in vaccination.” The person said this standing next to a six foot sign that said “get vaccinated today.” I questioned that and the reply was “uhhhh….yeah….uhhh…. The sign… uhhh…. People keep putting that out…..uhhh” Totally unprofessional. It takes all of what two minutes to administer the vaccine? So basically from my perspective, they want to promote that they are competent, but full of sh1t. How sad is that? To stand beside a sign saying this is what you do, and then have to say “oh… we don’t do that.” Just ….sad."

"Incompetent, poorly trained and argumentative staff. If you prepay through Blink Health, they will pretend to not know what you're talking about and try to charge you anyway. When you get mildly impatient with them over the phone(but still polite), someone will call you back and do the opposite of apologizing, they will argue with you instead of trying to solve the problem. It's like they were lecturing me and there was no substance to the conversation. My mother needed her meds and instead, she got a lecture after they waited several days to fulfill the order for home delivery. I had to pick it up myself. They stated that we needed to call back after placing the order on Blink. We did that. Very sensitive and combative staff. I was told to "calm down" when my demeanor wasn't aggressive at all. I was being polite and I was not yelling or showing any signs of aggression. If you need to deal with these people, ask for Francine. She is the only competent and customer service oriented employee at this pharmacy and the only reason why I added a star to this review. Provide better training, improve your hiring methodology, and pay your employees a better wage."

"The pharmacy tech really shouldn't be telling customers “this is law” and making an assumption that the customer is ignorant of laws, rules, and regulations. Especially when they know nothing of the customer- in this case a legal background. “It’s our responsibility to account for medication after it’s been dispensed”- Incorrect. It’s the responsibility of the pharmacist to account for medication that they dispense, per valid physician prescription. Prejudgement and bias assumptions in customer service positions are typically frowned upon, but if that’s your cup of tea then this is the pharmacy for you. If it’s not- GO. Somewhere. Else."

"Just thought I would put up a review here these people have up the hours they close at 7:00pm I was in line at 6:15 waiting in line for medication I need because I just had got there from the dentist they told me we won’t be able to fill the prescription because we close at 7 to go somewhere else. Are you kidding me ? How unprofessional is that I understand there’s other things you need to do but where is the customer service here ? Refusing to take my prescription because you close at 7 it wasn’t even 7 yet! I was so mind blown who ever is in charge in this should really work on there employees and if that person that fills the Subscriptions was the manager she should be fired With that response that I got I almost begged for them to try and fill it for me unbelievable! If you don’t want to fill before 7 maybe you should close at 6 or find someone who wants to work ! Never going here again"

"I have one prescription here at this WalMart location. Staff is so courteous and professional. They take time to explain how to set up an Auto Refill designation on my account. This ensures i never run out of my daily dose. Great customer service."