Grappone Hyundai 514 New Hampshire 3A, Bow, NH 03304

"The service department, led by Mike, provided an outstanding experience and absolutely saved my bacon. We experienced an engine failure in Nashua and had to abandon our Santa Fe. Grappone sent a tow truck to retrieve the vehicle, performed second level diagnostics and determined the root cause of the failure. Without prompting the service team advocated for us with Hyundai, provided a loaner car, and fully resolved the problem. I am telling everyone that if you need a dealer that will take care of you the answer is Grappone."

"Well organized, always efficient, and generally very friendly. Car service with a smile really matters...Nicely done! Grappone's Honda shop (across the road) is just as respectful to your needs. That speaks very well to holistic customer experience across branding. And that's their service departments. Will say, I tried to buy a car from (Grappone) 2 years ago, their stock was depleted, pandemic and all that going on. Grappone treated me with respect & dignity and accepted that I needed to keep my choices open. Ultimately I found a Hyundai vehicle (previously owned) from another dealer (local area), but had a completely different sales experience...basically couldn't wait to grab the keys and bail; really regretted that episode and the complimentary service. Never again. And so, I choose Grappone to service my vehicles (Hyundai & Honda). They really do it right from sales to service. Give them a try, and decide for yourself."

"Grappone takes the stress out of buying a new car and makes room for excitement! Thinking about sitting in a dealership for hours, negotiating back and forth on a price, and getting charged with hidden fees made me dread car shopping. Grappone put my faith back in car dealerships! They were not pushy and made their prices clear upfront without hidden fees. I was so incredibly impressed and taken back by how down to earth and transparent all of the employees were. I actually really enjoy going there, the atmosphere is great. After seeing how they do business I never want to go anywhere else!"

"Smoothest car buying process ever. I’ve had some bad experiences with different dealerships in the past so I dread car shopping but Grappone was awesome. The whole process was easy and pressure free. They’re straight forward, explain everything in detail, help you to save $ when possible and don’t work on commission so they aren’t pushy and dishonest like other sketchy car dealers. I would send any of my friends or family here in a heartbeat to purchase a car. Shout out to Brandon for helping to get me in my new Hyundai Kona, plus taking the time to show me how to work all of the different features."

"Caught a great deal on a great car. Had it an issue with the brakes. They brought me a car on a tow truck and came and towed it away. The next day they brought my car back and took the lease car back. It was completely stress-free when it could have been a very stressful situation. I'll definitely be going back to purchase my next vehicle at the same place Grappone auto sales#1 this is a very satisfied customer. If you're looking for a good car or vehicle I would say definitely check this place out. These people are friendly knowledgeable and know what to do if there's a problem. Most professional car sales dealership that I have ever been to. I have been to a lot. However this place is different. They are all about customer satisfaction as far as my experience has shown me."