Crossroads Auto Repair

"They don't answer the phone. If you bring your vehicle here, you won't be able to call them. I had to drive there just to check on it. Another time, I had to spam call them like 15 times in a row before I got an answer. Took almost 2 weeks for a diagnosis. Do yourself a favor, go somewhere else."

"Crossroads Auto is the place to go if you own a Volvo. Marcie is trustworthy and honest. Since she is a good mechanic, she is in HIGH DEMAND and is BUSY. Schedule your appointments and don't be late! Respect her time and she will provide exceptional service. I own a 2000 Volvo V70R which is a pain to work on. I have been to other mechanics who claimed they fixed my vehicle's problems only to have my car die and require an expensive tow(s). After having to get my car towed twice (issues from the same mechanic which I won't name but will never return), I had them take the ol' moose wagon straight to Marcie at Crossroads. The tow company sort of laughed because that is where they take all Volvos and only had good things to say about Marcie. Fixing old Volvos is an art and it takes time. Go here if you actually want your car to be repaired properly. Go somewhere else if you are impatient and want to risk working with someone who is not familiar with Volvos and cause additional harm to your car."

"A serious Volvo shop. Woman owned, and my daughter Angela swears by them. Great prices. When our Volvo is in Vermont, it goes here for service. Other makes and models also serviced, just saying … plenty of room for late night drop off. In our case, it was the Crossroads after midnight. No, no, we were not south of Memphis on US 64, and no we did not meet anyone, nor, as the story goes, did we sell our soul to the devil. So we are still a guitar hack who now also plays keyboards. But we got great car repair at a great price."

"We can’t say enough great things about Marcie/Crossroads Auto Repair! She goes out of her way to answer questions and also to accommodate us on getting our vehicles serviced in a timely manner. She has serviced our vehicles for over 10 years and we have only great things to say about her. If you need your vehicle serviced, call Marcie!!"

"I dropped off my car for inspection. Perfectly fine. Received it back with a crack across the drivers view that’s over 6 inches in length. Extremely noticeable. I myself had checked the windshield to make sure it had no cracks that would fail the inspection. There was nothing. She charged me $68 to crack my windshield. Told me I could come back within a week if I get it fixed. But I’d still be charged again. Best part of it all. She claims she noticed it before she even pulled the car into the garage. Didn’t think to mention it before charging me $68 just to tell me nothing else was wrong. Even if it had been there before she took it in (which I know for a fact there was not an over 6 inch crack across my view before the car was left with her), ANY decent human being would think “hey maybe I’ll let the customer know that I already know it won’t pass so maybe I can save them from having to get 2 inspections done.” But no. She’s the kind of person to find any possible way to get more money out of her customers. Highly do NOT recommend services here."