Pratt Abbott 109 Cottage Road, South Portland, ME 04106

"I brought in new pants to be hemmed and had to return them because the workmanship was extremely poor. The hem was redone but still completely unsatisfactory and the pants were ruined. They offered no satisfaction and advised they had new people in their sewing department. Save yourself the expense, time and trouble and go to a real seamstress or tailor who knows what they're doing."

"When I dropped off my wedding gown to be cleaned (not preserved) in November, no one gave me a ticket. Apparently it's not their practice. I called back immediately in a mild panic realizing I had just left a very expensive and irreplaceable garment at the clearner's with no documents to prove it was there. The person at the desk was extremely rude to me when. I finally got through, I eventually did get confirmation via email. It took 3 months for the dress to come back to me. When it was returned today I could not believe what terrible shape it was in. It is covered in dust and debris like someone dragged it on the floor before putting it in the garment bag. There are still several spots on it, and it is extremely wrinkled (surprising because it is made from a highly wrinkle resistant fabric. $215 and it looks worse than it did when I dropped it off. My rehearsal dinner dress was also completely ruined by this cleaner in November (which I did not realize until I also left my wedding dress with them). When I eventually retrieved the dress and put it on to attend a family member's wedding, I was horrified to find the fabric in the bodice had been so roughly scrubbed that it left permanent waves and ridges on the chest, rendering the dress totally unwearable. These two garments were not just things I had hoped to keep and wear again -- they were precious to me and have been utterly destroyed. I cannot begin to explain my heartache knowing my custom made wedding gown cannot be worn again or passed down ."

"Highly recommend. The only place you should take your wedding dress for cleaning. Angela and Becky are so kind. Becky was able to meet me personally to evaluate my dress. She is an expert on fabrics and what the best cleaning approach will be. She was honest yet optimistic on the extent to which my dress could be cleaned. All dirt and stains were removed. A true miracle worker and wedding dress angel. Angela manages the communication so you know what’s happening with your dress and when it’s ready. I appreciated the intake form provided so there is clear agreement on the work being done and everything is documented. Prices are very reasonable. They are very busy - but 100 percent worth the wait."

"We used Pratt Abbott to press my wives wedding dress and my tux a few days before our wedding. We were coming in from California for our wedding and they were able to complete it in 24 hours. The whole team was so welcoming and their communication was so great. Couldn't have been happier with the service and everything came out perfect."

"Dry cleaning is not something you want to have to think about much. It’s an entry on your to-do list, you just wanna get your things cleaned and get on with life. Pratt Abott helps you do this. Super friendly service at drop-off, convenient email notifications that come far quicker than you expect when your things are ready, very inexpensive prices at the end, and my blanket kept its bright bright colors and smells pleasant now. I didn’t do delivery but saw them discussing as I was picking up and it seemed like that was a well-oiled process. No need to think to hard about your dry cleaning, just drop it off here and let them keep excelling at the game."