Mod Dog Spa, LLC,

91 Larrabee Rd STE 1, Westbrook, ME 04092, United States

"Experienced & thoughtful owner who has designed a business model that is truly all about the dog's comfort, well being and care."

"They are so patient with my doodle who is a difficult dog to groom. I can’t say enough good things about them and feel grateful they were recommended to me."

"It is with a heavy heart that I write this bad review. After COVID, Mod Dog Spa was the second place that my dog got into. Rick did a better job than the previous groomer. I am particular in how I want my sweet Emme’s Havanese face to look so Most every time that I picked her up, I need to ask for further cutting. When I asked Rick if I was the only one to do that, he confirmed, much to my chagrin. I did not ask one time and I went home and cut it myself. I was firmly told not to do that again. I was so surprised at being chastised that I didn’t respond with, “Hey, she is MY dog and I am the friggin’ paying customer here!!!” Grrr... The end to Emme being groomed by Rick was when I came back an hour after I dropped her off, but she was not done. Since there is a window there, I watched Rick about to start cutting the hair on her face. Rick stopped, came out and told me, “Never do that again!” I was confused, “Do what?” “Watch me through the window. It makes me nervous.” Ummm, a few thoughts: (1) Don’t have a window into the grooming area. (2) Put up a polite note on the window requesting that a Dog Owner’s not watch. (3) Come out and ask me to stop, then finish her grooming. Instead, I believe that he did not finish Emme’s groom since he didn’t want us to come back? Regardless, we will not be. I found a place in Falmouth that groomed her face the next day and only for $5 plus the $20 tip. So that one groom cost me a total of $125. I rebooked at the same place. I called Rick to tell him that we couldn’t come to our next appointment. All he said was, “Okay.” The new place cost significantly less, takes longer, but her groom was perfect! I don’t like writing a bad review, but Come On, Rick, treat your customers with respect and kindness. If you have a problem, talk to your customer about what isn’t working. I am unimpressed."

"My 9 month old Golden had an absolutely positive experience this morning at Mod Dog Spa. Rick did a wonderful job on him. It was a great visit and already booked for next month. Thanks Mod Dog Spa!"

"The owner is amazing & took care of my elderly golden in a very efficient amount of time without sacrificing any of the pampering! I highly recommend checking your fur baby into the mad dog spa!"