Riverview Plumbing & Heating

"I call to have them clean my furnace a few years ago. They came out and ended up telling me they couldn't clean my furnace because it was one that couldn't be cleaned. But charged me to put a new part on it. My furnace was running just fine it needed no new parts. One year later Riverside called and said it was time to clean my furnace again. I told them what I was told by their 2 techs, she asked me if I would let the owner come look at the furnace, he came over looked at it and said I paid for a cleaning I didn't get. So the next day the same to techs appeared and cleaned my furnace at no charge since I had paid for a non cleaning. About 2 years later my furnace started making a grinding sound so I again called Riverside the owner came out and to look at it. He told me I needed a new furnace and a new oil tank, the cost would be over $6,000. Later that day I opened the furnace back and found that the strap holding the motor in place broke that caused the fan to grid on the fan housing. So got a new strap but to get it I had to by a new motor being they didn't sell the strap separately $ 190 worth. Put it in myself furnace has run great ever since."

"Left a VM five days ago. Still awaiting any sort of call back (even if it is to decline). Luckily, A. Maurias Co. DID call back, so I don't need to keep waiting for Riverview to return my call."

"I Don't know about their plumbing skills, but their customer service is nothing to brag about. I called on a Friday, they were closed. The answering machine said to leave a message and they would call back. I did that and waited until the following Wednesday before I found someone else. It is now a week later and they still haven't called. Good thing it wasn't an emergency."

"Riverview Plumbing and Heating is our go to company when our home and business needs service. Chuck does a great job looking at our projects and recommending the right equipment installs. He always makes sure that we are satisfied with the results. The company is also very generous to the community!"

"Riverview Plumbing & Heating is un unknowledgeable in their field. The person answering phones lacks any professionalism or phone skills. This business has technicians that do not know there job. $190. was charged for a routine annual check of furnace. They were supposed to come out a second time to do work on vent. They never called and never showed up to do the work. The furnace stopped working. Called a knowledgeable technician who fixed the problem. The technician with Riverview put the wrong parts in the furnace. When I called to ask for refund on the part that needed to be paid for a second time, I again had to deal with ignorance, and unproffesionalism. Save yourself the aggravation and go else where."