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Tompkins Plumbing & Heating
267 Houlton Road, Presque Isle, Maine, United States
About the Tompkins Plumbing & Heating
Tompkins Plumbing & Heating is a trusted plumbing institution located at 267 Houlton Road in Presque Isle, Maine, United States. Specializing in a wide range of plumbing and heating services, they are dedicated to providing top-notch customer service and high-quality workmanship. With years of experience in the industry, their team of skilled professionals is committed to ensuring your plumbing and heating needs are met efficiently and effectively. Contact Tompkins Plumbing & Heating for all your plumbing and heating needs in Presque Isle and the surrounding areas.
267 Houlton Rd, Presque Isle, ME 04769, United States
Reviews of Tompkins Plumbing & Heating
"COMPANIES NEED TO MAKE COURTESY CALLS LETTING CUSTOMERS KNOW IF THEY NEED TO FIND ANOTHER PLUMBER. People have forgotten about common courtesy these days!!!! I called on Tuesday and 4 days later I’m still waiting for Kevin to call me back. It would be nice to know if the company you call is to busy so you could call a different company. Leaving possible customers hanging is very un professional. I understand being very busy and not enough time in one day. But let customers know if you can’t help them. Can’t do dishes or laundry for 5 days with 5 people in the home so this is not helpful. The lady I spoke with was very nice and told me Kevin would call me but probably would not be able to get there until next week. That is understandable. Now we have to wait until Monday to call another company to fix the plumbing. And probably another week waiting for a plumber. I hope Kevin calls me before I try another company. I understand the company being to busy, but don’t like not hearing anything, not even a call so we know what to do. Thank you!"
"Prompt service. Professional staff. Easy to work with. They are great!!!"
"Would not return calls. When they finally did return my call I asked if they could install a Heat pump hot water heater. They strung me along for a month and a half only to call and tell me they were to busy and couldn’t do it."
"If I could give a -5☆ I absolutely would. Not only did I call them more than 10 times three of which the phone answered and then immediately was hung up... also I filled out a form on their website for them to get ahold of me and they never did I never received an email or a call our toilet has been unable to flush for over a week now it is so good to know that potential customers are not valued whatsoever. I guess it's a good thing it wasn't an emergency right? Oh wait it was... and to think they were recommended to me and when I say that I mean highly recommended but I highly recommend that anybody go elsewhere..."
"I would say that Kevin and Holly are both two people with a great deal of integrity and character. I have a place in portage I live in Scarbrough , I had a dish issue in portage with my plumbing , both Kevin and Holly were right on it within 24 hours of me making a phone call. If this was southern Maine you would be waiting 2 to 3 weeks to have somebody come out I am sure of that . I’ve dealt with a few people in the trades up here and the response time is impeccable. That’s great to know there are people still out there who’s customer service is A++. Once again Kevin and Holly thank you so so much for who you guys are!"
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