Northern Light Eastern Maine Medical Center 489 State Street, Bangor, ME 04401

"I cannot fathom how this is supposed to be the better hospital. There is no care or concern for patients. Instead you're supposed to wait months to get appointments and when it's time for said appointment they reschedule it because we'll they just can't even bother to make sure they got their supplied in. It's not like there's no time like the present to stop a problem from becoming worse. Not like peoples health issues are important let alone their sanity.."

"I spent 5 days, 2days of the stay in ICU , in full septic shock. Survivability for sepsis patients is roughly 50%. At 70 yo, my chances at best were 50/50. The staff and Dr's at N.L. Eastern were great. The nurses and Dr's did everything possible to save my life. The only complaint is the food was terrible but you need to be in life to eat. Who cares about food when you get to see another day! Thank you all at N.L. Eastern Hospital and specially the ICU staff."

"This hospital needs a serious investigation into the care provided to patients. There is currently a male patient who has been there for over a week with a serious illness that no one seems to be able to determine what it is except that they think "it's something that stuck with him when he had a very similar illness over 20 years ago." His wife was sent home, over an hour away, to get his records from that illness. Do your job, EMMC. He suffered a blistery rash from a med he was given and one night was given ice packs to lay on, in which one broke open, he notified staff, but they never showed up to change it and he slept in it all night. One morning, before his wife arrived, he was given a bagel, one bagel, for breakfast. His wife asked about it, and was refused another breakfast so she was forced to get a decent meal for him at the cafeteria. She has been threatened to be kicked out because she is trying to advocate for her husband. You have no answers for his condition and so he is not getting proper treatment, but you want to send him home. Are you sure? That may result in some serious consequences."

"This hospital is really bad, let me get into the details. We drove here to drop my mom off for an appointment to get her blood tested. What seemed to be a really quick appointment turned into a two whole hour wait in the van for mom to come back. Unbelievable. On top of that, the staff seemed to be really incompetent, and slow as well. One star for the hospital. Will be taking my family's business to St. Joseph's Hospital on Broadway from now on."

"We were vacationing in Maine this year when my dad started having chest pain. He went to one hospital and the next day was transferred here. Honestly we have nothing negative to say about his time here. Aside from the one “assistant manager” that very rudely came in the room and kicked most of the family out saying hospital policy is only two visitors at a time. It’s not posted ANYWHERE and he was the only person that said somthing. If that’s the policy there’s a decent way to explain the it rather then how he did! Other than that the care he received was top notch. The staff were very attentive and accommodating. His procedure was done in a timely manner. The lobby is more like walking into a hotel than a hospital. Very clean and you don’t get hit with the hospital smell. Overall we were very pleased. Thank you northern lights for all you did for him."