CVS 26 Calef Highway, Epping, NH 03042

"Completely inept pharmacy staff. Hold times up to 30 minutes wait and when they finally answer you, they are snappy. They put me on hold again mid-sentence and I was spoken to as if I am the world's biggest inconvenience. I've had nice pharmacy staff in the past, but today two women on the phone were extremely rude, literally having put me on hold repeatedly as I'm speaking and then treating me like I'm supposed to know who I'm speaking to when I've been put on hold 5 separate times. They became increasingly more rude as I became more frustrated because what could have been a 30 second phone call was dragged out to a half hour to get one very simple question answered. "(Will the prescription be ready today?)" Beyond ridiculous."

"Have always had great interactions with the pharmacy staff who are always working hard. My only gripes about this CVS is not even their fault, drivers come through here thinking it a through way to the plaza and start blaring on their horns if the drive up pharmacy has more than one car blocking their “short cut.”"

"I have been getting prescriptions here for years after leaving the Plaistow location because of the unprofessional Attitudes and disrespect. Today I called the Epping location to schedule COVID tests so that kids can go back to school after vacation. The gentleman who answered from the pharmacy was rude and unwilling to schedule for the kids to come in for a test. All he would say was the schedule was full, but he he would not let me speak to tell him which day we could come in, the guy wanted to send us an hour away to a different location. The rudeness and arrogant attitude of this person was awful. I simply was looking for an appointment sometime in the following week but he would not even let me speak, nasty nasty nasty behavior. Obviously this CVS just does not want to deal with their regular customers at all considering the amount of money they make off one of my prescriptions at $5,765.00."

"Terrible pharmacy, over a hour wait on the phone almost every day that’s if you can even get someone. Also terrible at following doctors instructions. The doctor has clearly written instructions and the pharmacy seems to make their own rules and not fill prescriptions even when okayed by a medical profession 1 star is to much in my opinion."