United States Postal Service 33 College Avenue, Waterville, ME 04901

"When you have a problem with a package like I did a priority mail package I paid extra for. It was supposed to be delivered in two days and it’s been almost 2 weeks. You can’t talk to anybody it’s terrible. What a bunch of losers did its job and Waterville Maine got rid of it right away it was supposed to go to New Hampshire from Waterville Maine right now. Almost 2 weeks later it’s in Jersey City New Jersey come on these were important priority packages cant deal with these people."

"I applied for a Passport, went to my appointment and the 'passport agent' who also works for the Post office really does not know what the job entails. I had previously reported my passport as missing and then found it later. I completed a 'renewal' application and a 'new' application as I didn't know which would apply. She assured me I only needed to complete the 'renewal' application. I received a letter from the passport office stating that I had to complete a 'new' application and repay the fees, get a new passport pic and gather up the documents. IF she had known her job as she is SUPPOSED to, I would not have been led astray. I hope I DO not end up with her again at my appointment. When I do visit the Post office to mail, and to pick up stamps, etc, the employees at the window are helpful and I cannot say anything negative."

"They like sticking other people's mail in my mailbox even though they have the same last name and you write not at this address they leave in the box where I live there's no out going box which I have suggested but they don't care"

"As I was walking in, they were already in a conversation that was really funny, so I decided to join in and we laughed the whole time of my visit. Very helpful, friendly, clean, and may I add, it was truly a wonderful experience. You guys rock!"

"Had a package misdelivered and it's still missing. I tried to call and I was waiting for nearly 50 minutes before I gave up and ended the call. They don't even have the automated option for a missing package. Don't waste your time calling because you won't get anywhere, just go in. I couldn't be more disappointed. On a more pleasant note the staff in the Waterville center are all kind and helpful .just never call and expect the same kind of service. They need to ditch it or improve it. Edit: Turns out the message telling me my package was delivered was wrong and they never even dropped it off. o had to go to my local post office and it was still there. Doesn't change my rating."