Dead River Company 161 Portland Road, Bridgton, ME 04009

"I asked on FB who we should use for Propane service, it was hands down a vote for Dead River. I will say that I'm glad I asked and chose Dead River. Erin and Nick have both been amazing to work with, truly good people and care about customer service. 100% recommend them to anyone."

"So it's the holiday. I get it. But when you have a msg. on your phone to press 1 for emergency service and get a disconnect every time you press 1 for emergency service it does not make for a happy customer. You need to check your phone system and your emergency service alternatives. What you have now isn't working."

"Phenomenal people/customer service at every level of the company. Have 5 houses in the area & they have EARNED my business at every level at every home. Cannot recommend enough! One of the only businesses that I have come across recently that does the right thing & makes the customer first EVERY TIME!"

"Garbage! We just purchased a home and have spent the last two weeks going through all the necessary "De-Winterizing process," in doing so our local plumbing/heating company had to get the heat running nice and high for a handful of days to make all proper repairs and to ensure all pipes were thawed out 100% etc. We realized the tank was empty and contacted Dead River right away, at around 5PM right as the sun was just starting to set. Due to it being after hours we had to contact their "emergency line," but unfortunately we were told they cannot "do anything" to help us, regardless of price! We received zero help and instead were told "nothing could be done" at all without a "preexisting account," and of course this couldn't be done over the phone and/or online! "What amazing customer service!" What's the point in having an "emergency line" if you don't actually provide any real emergency service? Rather you just discriminate based on preexisting/established customers and their accounts? "What a friendly local Maine company." No common decency or empathy, just "by the book" black & white corporate puppets! I'd recommend steering clear of such a soulless organizing! Now myself wife and 3 babies will have to travel an hour to get a hotel and pray our pipes don't freeze and we lose all the money we just put into it, plus having to fix any damage that may arise.. -Disgusted Mainer"

"Tim and Cory provided outstanding customer service. We had an emergency at our house - no heat at all (it was 33 degrees outside this November) and they were here for 2 hours - knowledgeable, informed, very much experts in their field. Ruled out a few possible solutions and were generous in how they explained to me the problem. I now have heat and know exactly what I need to fix and what repairs I need to make. They even referred me an electrician. I am so so grateful - they provided outstanding customer service and I hope if we ever have problems again, they will come back!"