Franklin Family Practice
1280 West Central Street, Franklin, Massachusetts, United States
About the Franklin Family Practice
Franklin Family Practice is a trusted medical institution located at 1280 West Central Street in Franklin, Massachusetts. Our dedicated team of doctors and healthcare professionals provide comprehensive medical care for individuals and families in the community. From routine check-ups to managing chronic conditions, we strive to deliver personalized and compassionate care to our patients. Visit Franklin Family Practice for all your healthcare needs and experience quality medical services in a warm and welcoming environment.
Photos of Franklin Family Practice
1280 W Central St Suite 202, Franklin, MA 02038, United States
Opening hours of Franklin Family Practice
Monday:
08:30 - 16:30
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 16:30
Thursday:
08:30 - 16:30
Friday:
08:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Franklin Family Practice
"Absolutely , the worst experience I've ever been put through hands down.I never get sick so I've had no primary in decades. I unfortunately had an injury and decided to chose a primary and went with Dr Katherine Gebhardt. We decided to have an MRI preformed and in the meantime she called a prescription in for what ultimately was determined to be duel rotator tears amongst other things due to the injury.Went to Pharmacy several hours later for pu and nothing was there. I called the office and an on call DR Richard Daly was contacted. I explained my dilemma trying to determine if it was called into another pharmacy accidentally. He ultimately wrote in my chart that I had requested pain meds from him and he would alert my Dr that I'd had prescriptions from another provider (which Dr Gebhardt was aware) because I was seen at urgent care while waiting 2 months to get in to see her . I've requested the inaccuracies to be amended to no prevail. This office seems to be more aggressive in trying to harm a patients reputation by embellishing facts rather than helping them. Needless to say a complaint will be filed for misleading comments that have not been amended."
"The front desk staff is AWFUL. Every time I call they are nothing but rude. It makes it extremely difficult to call about anything because its a whole ordeal each time. They really need to replace the front desk staff. They act as if they hate their job anyways, are always inconvenienced . It is ridiculous. As far as my Dr I love her, shes really sweet and helpful."
"Have been going for over 2 years now and it has been great with Dr. Carroll but Dr. Daly got in the middle of what her and I had been doing about my care and now it's like I am doing something wrong all because of whatever he has said to her. Needless to say I am now looking for new providers... Front desk staff is great and same with the lab staff."
"I’ve been a client for 22 years. Cheryl Hardenbrook is amazing, easy to talk with, knowledgeable and caring. I’ve moved 3 times and still refuse to leave this office because of her. Also, front desk has always been great and reliable!!"
"I've had two doctors here and both left within a span of about five years. Now received a letter stating they have no doctors available due to their capacity. The first doctor I had there was terrific. She found a heart problem that I've had all my life that no other doctor had diagnosed since my pediatrician first noticed a heart murmur 30 years ago. Maybe saved my life. The second doctor I had was just as good. As I said, both are gone now. There was never a wait to get into an examination room. Nurse practitioners were very nice. People behind the front desk were not rude but were not friendly. I wouldn't recommend the place only because of their doctor turnover. In fact I'd avoid Milford Regional Physician Group (the group FFP falls under) because they really don't care about their customers."
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