ShipRight

"Pretty awful that Wayfair has chosen such a TERRIBLE delivery company. Shows how cheap Wayfair is as a company, that they declined to invest in quality shipping services. Delivery is unreliable, workers are rude, customer service is poor on the phone."

"Absolutely awful delivery service and customer service. Drivers refused to deliver an item because there was ice on one part of the driveway. Bear in mind that there was an entire front yard and walkway they could have used. Their excuse was the item was "too heavy". THIS IS A DELIVERY COMPANY. Absurd. The driver then did not take my call."

"I had a large drafting table delivered yesterday. The guys, DJ and Cameron (I may be getting the names wrong, apologies to them), were friendly, quick, and efficient. They communicated well leading up to the delivery which was very helpful. They took all of the packing materials away with them when they left. They even successfully backed their large box truck up our very long, partially dirt driveway which can be no easy task. Thanks for the great service!"

"We ordered a king size mattress from Kingsdown and Shipright Home Express delivered it. They came when they said they would. It was a difficult delivery because we live down a camp road and it was winter. They did a great job getting it in the house. Then, we have a stairwell with two sets of stairs (180 degree turn) that they had to go up to get the mattress in our bedroom. It was not easy, and yet they did it with good humor and in a short period of time, being careful not to run anything at the same time. We appreciated them. Thanks Ship right!"

"I ordered a vanity through Wayfair and Ship Right was the delivery company, the day they were to deliver a pipe had bursted in front of my house and the delivery team were told by the local police that they couldn’t park there to deliver. The driver called me and told me this, they rescheduled a couple of days later and did the delivery flawlessly. Polite, friendly and in the time frame they promised. Very happy! Jim"