University Credit Union - Forest Avenue

"Have always had a great experience with UCU at any location. They have helped us with so many things over the years with compassion and professionalism. We have been members for over 10 years now and can't imagine going anywhere else. This credit union is fantastic."

"On day 1 I opened a personal account with Shawn. He was super kind, had a great energy, and told me what I needed to have to open a business account. On day 4 I met with Madison to open my very first business account. She took the time to answer all my questions and I never felt rushed. On day 5, per my request, Abby called me at home to help me apply for a credit card. We had a great discussion about my new business, how I planned to use my credit card and she helped me decide on the card and features that are best for me. Everyone I've worked with at UCU exudes pride in what they do and it's palpable. I'm so glad I joined UCU and look forward to doing all my personal and business banking with them moving forward."

"Recently had an issue that required the institutions assistance to resolve an issue with my credit card. When asked to speak with their manager they said alright (smugly) went on hold for a few minutes and then they hung up. I had to solve the issue within 40 minutes or I wouldn't be able to pay for a necessary surgery. Cold hearted so glad my credit card company was understanding hard to believe the big banks actually showed up a localized credit union. Unimpressed."

"I have been a member for 15+ years and have had nothing but good experiences with UCU. I have used them for vehicle loans in the past and just closed on a home refinance. Everything went smooth thanks to help from loan officer Kyle Rucker who was very helpful & informative through the entire process."

"Financed a loan through UCU and finally having it paid off today. It was a smooth experience and they were very accommodating. Wicked easy to go to any credit union and ask for a shared branch transaction."