Spaulding Outpatient Center

"I can't say enough about the care and attention I received from the incredible professionals at Spaulding Outpatient Rehabilitation Center in Orleans. I fractured my C7 in early October and was in a rigid neck brace until December 9th. Upon the removal of my brace, my doctor immediately approved me to start PT, with the hope I could resume full physical activities upon successfully completing the recommended therapy of a professional physical therapist. Because of the immobilization for 2 months, my neck muscles were stiff and my range of motion was limited. I was also anxious about re-injuring myself. I did my research. Spaulding was in-network, within 30 minutes of my home, and had an outstanding reputation based on the experience of friends and the online reviews I found. They set up an appointment immediately for an initial consultation and assessment. The office staff was phenomenal, ensuring I had all the information I needed for my first appointment. . While it is clear they are extremely busy and it appears they could use more therapists, I was able to schedule all of my appointments on dates and times that worked for my schedule. By my choice, I was seen by several different therapists, so I could schedule my appointments sooner and more frequently. I'm glad I did, as it allowed me to get the perspective and expertise of several different therapists. I understand this is not the standard practice and that they prefer to schedule you with the same therapist for most of your appointments. Throughout my 8 visits, the office staff and each of my physical therapists were amazing. I was greeted immediately with a smile and inquirty about my health. The therapists started on-time, were friendly, informative, inquisitive, empathetic, encouraging, and challenging. The facilities are immaculate, full of equipment and space and they take hygiene and public health seriously. I saw Dave, Terry, Tom, Jennifer, and Desiree. Each demonstrated a sincere interest in my healing and provided helpful ways in which I could increase my strength, flexibility, and long-term health. I am grateful to each of them for their excellent care. I am thrilled that I was discharged before all of my approved sessions, but don't feel it was premature. I credit the work each therapist performed on/with me, as well as the exercises (homework) they provided for helping me heal thoroughly and quickly. If you are on the Cape and need PT services, I strongly recommend Spaulding. Give them a call. Thank you Spaulding Team!!!!!!"

"Erin and Natalia are both really wonderful, and their core-strengthening physical therapy sessions for my spine issues and back pain made a noticeable difference in just a few months. Thank you!"

"My daughter was denied care today because we refused to swap out a perfectly good mask for a new mask they provide. The amount of plastic being pumped into the land and water is horrifying, and the benefits are marginal at best. the staff was intolerant and made very little effort to understand our concerns."

"Thank you Jon! You were amazing and I hope my experience in Georgia will be half as great!"