Kendall Psychological Associates, P.C. 234 Broadway, Cambridge, MA 02139

"I've had too many close calls with not getting prescriptions in time due to a lack of responsiveness on their end. If you're looking for reliability take your business elsewhere."

"Whoever gave Dr. Ethan Siedberg a PhD should feel very ashamed of how he is using that title. He and his billing director repeatedly refused to provide me with itemized invoices, claiming my insurance was too complicated and suggesting that I if I wanted to keep track of what I was paying for, I could pay up front and submit claims myself. When I pushed back on this, Dr. Seidberg threatened to terminate my therapy until I could pay, as though I were refusing to pay. They also repeatedly charged my credit card for appointments I had not had, without explanation. Sometimes, especially if I threatened to write a nasty review, they would swiftly cancel these charges. Usually, however, I was told to wait until they received payments from my insurance company, or I was asked to pay amounts that did not match my online balance or own personal records of what I should owe. The only reason I kept putting up with these people is that I really needed the therapy, loved my therapist, and could not afford to pay up front. Thankfully, my therapist (who I love) decided to part ways and get a private practice, so I don't have to deal with this issue anymore. But when I went to settle my final payment with Kendall, they gave me an itemized list of what I owed. Funny how all of a sudden they were capable of providing what I had been asking for all along. My suggestion is to only see these people if they can process your insurance up front, or you can pay up front. Their therapists are great, and I do recommend seeing them if possible; if they're smart and talented like mine, they'll be going private soon anyway, because they don't want to deal with Kendall either."

"I have been a long time patient of a Psychologist at Kendall Psych and can not say enough great things about this office! The environment is very comfortable, friendly and professional. Making an appointment is very quick and easy because of their prompt, personal response. This office is 100% there for the well being of the patient and I highly reccomend their services."