Collex
About the Business
Collex Collision, located at 124 Centre Street in Malden, Massachusetts, is a trusted car repair institution with a long history of excellence. Since 1977, our family owned and operated facility has been providing top-notch repair services to our valued clients. Our qualified staff understands the stress of being in an auto collision, which is why we strive to make the repair process as seamless as possible. We prioritize customer satisfaction and treat each individual's needs with care and attention.
We are proud to be recommended and preferred by many insurance companies for our exceptional work. Additionally, Collex Collision is an Accredited Business with the Better Business Bureau since 1992, showcasing our commitment to professionalism and quality service. Visit us today to experience the difference at Collex Collision.
Photos
Location & Phone number
124 Centre St, Malden, MA 02148, United States
Hours open
Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"The customer service is amazing, made me feel like a valued customer, we were getting updates on when our car would be ready, I definitely recommend."
"My husband's car was rear-ended, and I found Collex through my insurance agency. They are a preferred vendor and I certainly learned why. From my initial phone call right through to the end, the experience was easy and fast. Brittany is an asset to this business and knows her job which made a stressful situation easier to deal with. When we arrived to drop off the car, the rental came right after, and we were on our way. She kept us informed every step of the way and worked with the insurance company on any additional costs. I also had asked if they were able to find a stereo at a salvage yard since the one in the car did not work. She called me with a price, and they installed that as well for a minimal cost. It was so easy to just come back, drop the rental and get in our car which was also cleaner then when we dropped it off. I hope that I never need them again but if something were to happen, I would call them first. I highly recommend this location. Thanks Brittany and crew for the great work!"
"I'd give them more than 5 stars if I could. No one wants to be in a car accident, but Collex made the whole process of having the car fixed so much easier. Brittany is so nice and helpful. If you have an accident do yourself a favor and take your car to Collex."
"I have gone to Collex several times over the years with car damage and they are always amazing. They make it look like nothing ever happened to the car and they do so in a timely fashion. They have great customer service and a great staff. I highly recommend them"
"I first came upon Collex when someone rear ended me and my bumper had to get changed. It was minor damage, just a hole on one side of the bumper, but the minute I stepped into Collex they made the whole process a breeze! Brittany is so nice and awesome at what she does. You can tell she’s fully experienced with the whole claims process and will get in contact with the insurance to make it all seamless. My bumper came out pristine and the car was ready to pick up in less than 1 week. Frank and the guys in the shop do great work and the paint job on my pearl white paint was spot on. The final result has come out perfect and seamless for me both times. Fast forward about 1 year later and someone nearly swipes off the whole left side of my front bumper. This was a lot more damage and I was distressed! Once I got the claim in through insurance though I knew I’d go back to Collex! I had such a positive experience the first time I knew I’d be in good hands with them. Brittany still remembered me one year later and was great once again. Once the car is dropped off she’ll have the rental set up if needed for you and reach out to the insurance if a second appraisal or something is needed. I needed this and Brittany made the whole process easy and stress free. I was not looking forward to having to chase after the insurance again and she ensured that didn’t have to happen. There was damage to my fog lamp and headlights this time and I wanted to make sure original factory parts were used. I didn’t even have to mention this as Frank already knew this and ordered the OEM parts for the job. You don’t have to worry about this shop taking any short cuts or doing an incomplete job. They do it the right way and it shows in their beautiful work. You can expect to be in good hands with Collex and quality work done to the fullest extent. I’ve come by after 5:30 both times to pick up my car and they’re always nice enough to hang around until I make it by to pick up the car. I also love how enterprise car rental is right around the corner, super convenient!"
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