Sally Beauty

"They are a bit pricy and if you try to exchange or return item(s), the state all sales are final unless something is wrong with the item. I told them my trimmers didn’t work, but for some reason….. The sale was final ????"

"Went to this store last night 10 minutes before they closed to purchase some products that I was new to. The two young women who worked there were pleasant, kind, and helpful. The second woman even apologized for missing me when I came into the store. I found everything I needed and was on my way before closing time. Thank you!"

"Shopped here with my daughter (her request). What a great store and Ana could not have been more delightful or helpful! As we say in these parts, Ana is a Supah Star!"

"Beware they can open you a credit account without your permission. I went in to buy clippers and saw "$20 off over $50 purchase" sign. Picked up what I wanted to buy. At the counter when I asked if I could get that discount they said yes and asked for my ID and last 4 digits of my social #. And a couple of min. later when I was told "you'll get your card" I was shocked and understood that they opened a credit line without asking me if I wanted to. Not over yet... After figuring this out I asked them to cancel it, but they refused to and gave me a phone number saying I have to call. Another 45 min on a phone call trying to cancel it. Now there's a hard inquiry on my credit score and will probably go more down after closing that line. Disgusting..."

"Came in for a quick purchase of an at home hair kit and clippers. We asked Jasmine for help finding a kit. She explained with minimal emotion that she didn’t know of any such kit. After looking all over the store, we found it directly behind her at the counter while she continued to use her cellular device. The second clerk, who was leaving her shift saw we were waiting for jasmine to finish up with another customer and asked if we were all set. My partner explained he was trying to decide between two of the clippers (shelves behind counter out of reach). We were hoping for maybe a recommendation or an offer to grab the second box so we may compare. Instead, the clerk noted that she had already closed out her machine and rudely stated that she can only help with questions. Why ask if we need help then immediately try to escape the responsibility of answering questions? Hopefully she was leaving work to buy pants that weren’t see-through leggings to be more work-appropriate at her next shift. While Jasmine was arguing with the elderly woman in front of us regarding calling ahead to reserve items, she made it clear that she works everyday. If this is the everyday staff, this location is better off closed. I’ll take my shopping online next time."