Group Dynamic Inc 411 U.S. 1, Falmouth, ME 04105

"Great support given by Group Dynamics. Any negative reviews are based on rules set by the IRS by unhappy FSA participants. The rules are set to prevent abuse of the FSA plans, GD only follows guidelines set. Their support and administration of our plans are fantastic."

"I don't like writing negative reviews, but the way this system works is making me crazy. Pretty much every time I am using my card, they put it on hold till I provide them itemized receipts and bills. Why should I do it? Please call whoever charge me directly and don't waste my time. I am using my money and I don't have to prove it to you. I haven't done it before with other FSA accounts."

"They force you to buy products from their FSA store and will deny claims for the same or similar product bought elsewhere, even when the product is clearly labeled as "FSA/HSA Approved". When appealing denied claims they draw out the review process over 4 weeks resulting in forfeited FSA funds when a new year has started. Their customer support agents have very limited information regarding appeals and will tell you they have no information on your appeal and that information can only be communicated to you via snail mail."

"Group Dynamic is not ready to return or roll over my contributed money after changing the employer. The reason given was you either use it or lose it money. If someone reads this review please do not ever enroll with Group Dynamic and make sure your employer shares correct information on where they are contributing the money for you."

"This company barely covers anything that a quality FSA would. They have effectively stole $2750 from me this year. If you are faced with having to use this company DO NOT do it. I would give them 0 stars if I could."