Northern Light Mercy Primary Care 75 Gray Road, Falmouth, ME 04105

"I have been seeing Megan Lane as my primary care provider for a few years now and have occasionally seen other staff members for various concerns along the way. I have always been listened to and treated kindly and respectfully."

"Will leaving a one star review get me the care I deserve? The pressure to switch PCPs is so real, but I am struggling to recover from a car accident and switching sounds impractical. I'm tired of being passed off and dismissed. I wasn't able to discuss even half of what I needed to and was shut down constantly. I began to cry and really just wanted to be done, despite my glaringly obvious need for medical care. When someone seems like they don't care or don't have time, It's very obvious. I've brought my concerns up on the phone line and during my last office visit, and have seen no change."

"Dr Kazimierczak listens and communicates well. Always a good experience. Nurses are also great. Front desk is hit-and-miss, but ok overall."

"I dont know why this place has negative reviews my new doctor is super down to earth and wants to figure out a game plan for my health condition and the people in the front are the nicest on the planet. I usually feel anxious around hospitals and doctors because i havent been in five or six years. The friendliness made me not as anxious. It was nice! Thank you to the whole staff...Definitely someone who will be coming back!!!!"

"Primary Care physicians are not knowledged in how to care for patients that are easily overstimulated by sound, light, or touch. Dr. Kim Continued raising voice as I asked them firmly to stop. Stop is not a subjective thing. Stopping and waiting for the overstimulation to settle would have been the choice, not continuing to get louder and keep saying the same information over and over. Especially when I was also exhibiting physical signs asking for her to stop. IE: hands over ears, eyes closed, curling in on self. As well, after many appointments not once was she hands on. My new doctor I switched to immediately felt the problem areas. She also asked me to pick my two biggest complaints one day and I never had any other problems addressed. Don't waste your time unless you want a doctor who makes you cry at every appointment."