Segal Insurance

"If I could give no stars I would. I have been with Segal Insurance since I purchased my home in 2009. In June of this year, Vermont Mutual contacted me to say my homeowner's policy will be cancelled because they are no longer going to do business with Segal Insurance. I contacted the owner, David, because the letter was upsetting, his only response was that "we had time" and then went on to interrogate me about not having my auto policy with him as well. I told him I changed agents because of poor customer service I experienced with his Quincy location. I never heard from him again. The cancellation date was drawing near so I took it upon myself to find another company to get my policy through, which I did. Yesterday, 2 month after the cancellation date, I get a notice from Travelers Insurance for non-payment of my homeowner's policy. I was surprised because that's not who I placed my policy with. Looking at the notice, I see that Segal Insurance is listed as the agent, so I call the owner and ask what this it was because I never authorized or agreed to have my policy placed with Travelers & he replies that he doesn't know so he will call me back. Today he calls back and he still can't give me a straight answer, I remind him that I never authorized him to bind coverage with Travelers, I never heard back from him after June and I never signed anything. He said "I don't know why you are making a federal case out of this" I lost my mind and said I pay you to be my agent, to work with me, for me and to advocate for me and you did nothing, no call back no letters, no policy documents, nothing, I had to find my own coverage and hung up. He's rude, condescending and lazy. I do not know how he is still in business but it makes sense as to why Vermont Mutual cut ties with him."

"David Segal acted very professional with me He straightened out a couple issues that I had with my policy and save me money 2/1/22 I would like to thank Kathy for her great job handling my new car from outer state five stars all day long very professional and very efficient"

"Worst insurance agency ever!!! Won't even hear me out what's my problem. don't use them."