Cocheco Mills

"Great apartments! Management is super responsive. Had one maintenance issue early on with our sink and submitted the request around 10pm one evening, and maintenance arrived 9am the following day. Apartments are renovated but still have “character” with exposed brick and high ceilings."

"My experience dealing with these people has been beyond frustrating and borderline absurd. Upon seeing a listing posted on a Wednesday, I ask for a showing for the next day, as the place can only be shown Thursdays and Tuesdays. I receive an email stating my showing will be at 2pm the next day, with directions on how to find their leasing office, and where to enter. The next day, upon driving an hour+ to the showing, I find my showing was never confirmed, and that my drive was for nothing. I receive no apology, only an excuse as to why the showing was not confirmed. It's odd that emails from the company stating times and directions to appointments need to then be secondarily confirmed by the same company. It's also terrible process that if a positive confirmation is required, that a negative confirmation is also not sent in the event an appointment can not be met. Frustrated with the drive and runaround, I then ask to simply be forwarded the information needed to apply for the apartment, as the images online and building floor-plans were enough to answer my questions. I am told they will be out of office until Tuesday morning at which point this will be sent to me. I am fine with this. Come Tuesday I hear nothing, but at roughly 1pm I see the listing has been reposted. I inquire again for the application information, at which point I am sent it at 2pm and warned that there is a showing at 4pm and the only way I can secure the apartment is to provide them a check before 3:30pm. This is something I could have done had they sent me the information earlier in the day, but by 2:15pm this drive would not be possible in that time. Needless to say the apartment is now leased to someone else and I have dodged a bullet. If they're this difficult to work with while Im practically begging them to take my money, I can only imagine how terrible and incompetent they would be as landlords and property managers. I have no doubt they will still attempt to charge me the $30 application fee for the apartment they leased before I was even able to write them a check."

"Love the apartments and the building. There's a little gym, on-site laundry (you can use your credit/debit card), convenient way to pay rent via their website, many activities to do around downtown and much more."

"The management is responsive and considerate. The apartments are comfortable, beautiful, and in a great location."

"We have been renting a commercial space for our business for over 4 years. The staff and crew that manage all our needs have been nothing but responsive, respectful, and accommodating. Our business has grown drastically since we began renting at the Mills. The management team has worked with us to find bigger spaces while also respectfully considering our budget during each move within the Mill. The team at Cocheco Mills has been wonderful to work with and we look forward to continuing our relationship with them in the future!"