Central Maine Pediatrics 12 High Street, Lewiston, ME 04240

"They didn't bother to tell me until the day before an appointment that the Dr was no longer there and then when I called to reschedule with another like their voicemail said to do I was told that they are not scheduling any of the previous providers patients with the providers that they have. Until now everything had been good."

"My daughter's have had the pleasure of working with Brianna Boutin, NP for the past fours years. She consistently goes above and beyond to make sure our kiddos have the care they need. She is open to listening to any concern I, as a parent, have about our kids. We have no doubt, our children are in great hands under her care."

"I can't say enough about how much Dr. Curtis has been wonderful with our son with special needs. She is kind, empathetic, and engages with him personally instead of just speaking over him to me. There are many competent pediatricians in Maine but few that have the people skills that Dr. Curtis brings to the table every day."

"My family has had fantastic experiences with Dr. Margaret Curtis who is empathetic and skilled and patient with our rambunctious, strong willed kids. We are incredibly grateful for the care she has provided and look forward to years more of advice and support from her!"

"Doctors seem to be fine. The receptionist, billing and clerical staff are horendous. I keep getting bills billed to the wrong insurance. When I call Billing, they blame me for not bringing in my new insurance card into the office even though I did. When I bring in my insurance card a second, third.... even up to SEVEN times, they STILL do not update it and I get billed wrong. If I don't call billing for each bill I receive, it never gets billed to the correct insurance. And each time, I get blamed for their screw ups. I have stopped bringing my daughter to her appointments because I cannot stay on top of their clerical errors. It's too expensive. Sadly, they are the only in-network provider for my insurance so i cannot go anywhere else. The absolute worst. No wonder your hospital is hemorrhaging money. EDIT: after calling patient services, they did absolutely nothing to resolve the issue. Never received an apology, never received a call back about what they intend to do to fix their problems. I just received a bill for a doctor's appointment that happened two and a half years ago. I called the billing department 6 months ago asking if they sent us all the bills, they said yes. Obviously they are all incompetent. Edit2: after calling multiple times to the billing I was able to get them to admit their mistakes on 4 visits with my daughter. To their credit, we ended up wiping $750 off my total bill. We still had a disagreement on one bill, and I contacted my insurance to pay it. After they paid it, that bill was wiped out. I just received a collection notification from ACS regarding the disputed bill AGAIN. and not only that, it's on their twice!!!! I have not been to this practice in years and my debt continues to grow. I cannot image the level of incompetency in the billing department. This cannot be legal."