Northern Light CA Dean Hospital

"Came in with an infected leg last winter. The Nurse asked me all kinds of questions and said I should probably get in my car and drive to St Joe's hospital where I had received wound care. I informed her that on a Saturday night at 9pm the wound center was closed and that I lived in Monson and I was hurting pretty bad.She seemed unconcerned. I then asked her if she was denying me entry to the Emergency Room? She turned around and said come in If you want and slammed the door and walked off. I got back in my car and drove to the ER in Dover. Unless you have no other choice don't go here."

"Just want to say to all the ems .game wardens help Volunteers that really help.me sat afternoon at gulf hagas were I fell almost 3 story's off the cliff. I counted about 15 people. They were very helpful"

"On September 9th I took my son to Emergency room as he had a severe sore throat and a fever. The only reason I gave it a 2 was because the nurse was kind and professional. Long story short my son tested positive for covid, the Dr asked us if either one of us had been vaccinated? I told him that no neither of us had been vaccinated.I explained to the Dr that I had tested positive and that today was my day I was told I could leave quarantine. He then proceeded tell me as he pointed at me and told me I gave my 17 year old son covid and that un vaccinated people were the reason they did not have any beds available I feel it is a drs job to give his educated opinion on a matter but when did it become ok to pass judgment on someone's rights. I have never seen such unprofessional behavior from someone in the medical field."

"Usually have issues getting in touch with anyone on the phone. This was the case last week when I tried to refill a prescription. The receptionist I finally did get to talk to was rude and stated that it wasnt her fault I couldnt talk to anyone before her. She also stated that the phone rings in both the Greenville and Sangerville offices at the same time - yet nobody could answer out of the times I called?"

"When my son started suffering from severe chest pains, I have to say that I was pretty apprehensive about taking him to this small, country hospital. I was pleasantly surprised when we were met by highly friendly, professional staff who treated him so quickly and with such a high degree of attention that it rivals much bigger med centers like MGH. Dr. Potvin could not have been better. He did not let my son leave until he ran all of the tests, read them in record time, and treated him. I am very appreciative of the care that he got."