Red Wing - Dedham, MA

"Came in just before closing at the Dedham mass location, like five minutes before closing and the gentleman working was very understanding he looked at my boots and saw how broken down and bad they were and he still took the time to measure my feet and get me into the right boots."

"Went in today (Black Friday) and was helped by Eric. Not only was he extremely knowledgeable about the products he was personable and identified my needs almost immediately. He put me in a pair of boots with custom supports and they have been the most comfortable and supportive boots I’ve owned."

"I purchased the boa red wings for 269.00 the stitching ripped out behind the head area 6 months after purchase , visited redwing store to see what kind of warranty I had .. was informed they could send out to replace stitching area , which at this point I was left bootless . I purchased another pair for 269.00 while the 6 month old ones were getting repaired. I have been a red wing guy since I was a kid my father wears red wings. I’m a local 12 plumber in Boston and I was in shock from the response I got at red wing. Employee stated people think we warranty every pair will full replacement. I told employee if I have an issue with this new pair I probably won’t buy red wings ever again. I usually promote red wing to others , with all that’s happening makes me think I shouldn’t. Hoping to stay a life long customer, hopefully red wings don’t keep falling apart and lose the reputation they’ve had. Sad day In my hopes red wing can keep being the best work boot on the market . Brad booth 190 Campbell ave revere ma 02151 . Thank you for taking the time and reading this"

"My first time going here. Went to look at a new pair of work boots that can help support flat feet. One of the employees named Eric was very nice and helpful on finding the right work boots for me. Will definitely go back here again."

"The best sales person ever. Great service. She Got the patience to find what size and colour and the safety level needed. With my unusual feet shape only someone with problem solving and knowing what they are selling would be able to help and she for sure HAS IT ALL! I tried so many shoes and she kept on trying to navigate all the boots size and options until she found it. Also If you get something here they have your details saved and would remember what you last got and give recommendations and your sizing etc."