Firestone Complete Auto Care 388 Clifton Park Center Road, New York 12065,

"Very honest people! I brought my car there for an alignment, oil change and tire rotation. I recently had new struts put on the car at a shop on Long Island while visiting my son and they didn't have time to finish the alignment. They told me to get an alignment done and save the "before and after" reports for the warranty. When I went to pick up the car from Firestone, they told me the car didn't need an alignment and gave me the report showing all "green", meaning it passed the test. This ended up saving me over $100 and they didn't even try to push any filters, windshield wipers, etc. on me!! This was a great experience and the people I spoke with (Tyler and Aaliyah) are very helpful and honest people! Highly recommend and will definitely be back."

"I had all new tires put on. After I left the dealership, all lights started coming on my dashboard. I had no problems prior to bringing my car there; I just needed new tires! I brought my car for an oil change a week before somewhere else and they inspected my car before doing it. They had no concerns except that I needed new tires. So I went to Firestone, who said I need new brakes (the place where the oil change was done and inspected never said one word about brakes) and since I left Firestone, my car has been driving like crap with all kinds of lights going off. I brought it back to Firestone today and now they say all the magnetic sensors are bad and I need to spend an additional $1700 to have them fixed. I told them I had no problems before taking my car to them for tires. They said they didn't have their "master mechanic" put my tires on that day and she didn't notice it. Needless to say, I am bringing my car somewhere else because they are totally incompetent and are trying to drain my finances. I would avoid this place!"

"Sean the manager was an absolute delight to interact with while at Firestone. He was very throughout in his explanation as to why things are recommended. Something that I also appreciate is that I didn’t feel like I was being taken advantage of. Since there is a stigma with auto garages and women being taken advantage of for parts/services that are not needed. I did not feel this way at all with Firestone and Sean. I will continue to bring my car here and will recommended Sean and his team to others! Thank you for being honest and providing exceptional work."

"I had my tires swapped, and even though this is a basic service, I had a great customer service experience working with Tabatha, Tyler and Anthony. They were very professional and informative on the fact that I would need new tires and pads at some point. At other stores I feel you feel pressured to make a purchase right then and there. Here I felt they had my best interests in mind and we very honest. I will definitely be coming back. Thank you!"

"My experience at Firestone Tire this morning was superb. The staff were courteous, professional, thorough, and fast. I had a flat tire and they replaced it in less than one hour. **I came in at 7am, first thing in the morning when they opened and would recommend this if you need fast service. Please note: there is new management at this Firestone Tire and they are doing an excellent job. Do not hesitate to bring your car here."