Panera Bread

"Very delicious food. I’m sad they got rid of my favorite avocado dish. I love their bagels and cream cheese. Wonderful lemonade! Comfortable vibe! Love their chocolate chip cookies."

"We had the worst experience with the cashier today. I ordered two Asiago bagels with cream cheese and waited quite a while for them. When we received the bag the bagels were just thrown in there among the cream cheese containers exposed to the germs she had touched. They weren’t wrapped at all. She touches money which is highly contaminated and then thinks it’s okay to prepare our bagels. When I went back to her she was extremely rude and told me that not every Panera is the same and how if I really had a problem with the bagels being exposed to germs that I should just work there and do it myself, that’s when I asked to speak to the manager and she lied claiming she was the manager. Her name was CALLIE or KELLY. The cooks who made my daughters sandwich were great however but sadly the so called manager working there is unprofessional and rude."

"The self-service kiosk is really good. My order was ready within minutes. It’s a big space with a lot of seats and booths. I was there on Friday evening and it was not too crowded. The staff was really nice. The cleaning service was constantly looking around so the place is really clean."

"I have frequent this Panera over the last year. The service has been questionable. But upon my last visit, a manager who I've never seen before, named "Sean", threat throw me out if I didn't purchase something less than 2 minutes after entering the store and sitting down. That's a person of color, it's kind of selective treatment is not inducive to make want to spend my money in a place of business so uninviting. Several minutes later, Sean approached me again, leaned into my face, and t threatened with police action. So I decided to wait for the intervention of Cambridge Police."

"Panera is one of my favorite places to eat. I just recently found out there was this one in Porter Sq. Needless to say, I’ve been a very happy camper! It’s not without a few drawbacks though. Seating is confusing, I have trouble with stairs and it’s not always easy to snag a table upstairs. They also don’t have any outdoor tables which I was a little sad about when I brought my dog one day. I’ve ordered and had stuff brought to my car and the orders have always been right. I think they should be harsher on making sure people are adhering to the 45min rule of staying at the tables on the top floor, on a busy day. Overall makes me feel like I’m at my favorite shopping center from where I grew up!"