Bridge Road Auto Inc DBA Jim's Auto Body

"The car we bought is now a yard ornament parked in our driveway..we spent every dime we had on it . we only drove it a few times and it broke down nearly everytime.it wont even start and its a newer car .we are devistated ,the dealership worked on it 3 times and it still broke down after we got it back , they know it had constant issues.We would take down review if we got it resolved, but they kept our money left us stranded.it has computer problems and they should have went through the electrical .i could have bought 2 used cars in a private sale for the price i paid for this lemon.,but i trusted buying from a dealership. i thought i was buying something that would last my family several years"

"This place is terrible, My Son and Daughter-in-law bought a 2020 Chevy Equinox which they paid cash, they didn’t even have it a week and it started giving them problems. My Daughter-in-law and her mother were driving home from shopping and were on the highway and it dead stopped they both-were lucky that no other car were behind them or they would have been hurt or worse. My son tried to reach out to the dealership with NO response back. IF you buy from this dealer you’re taking your life into your own hands this place needs to be shut down!"

"I bought a 2020 chevy Equinox 3 1/2 months ago for $17,000 paid outright for it I've had nothing, but problens with it .The first 2 times it had problems right away & bridgeroad fixed it ,but they stopped responding when it needed service a 3rd time .Yesterday i nearly died it shut down in the middle of the highway ,jolted both my mom and i.We were stranded for an hour on the highway .The blinkers also stopped working ,headlight has moisture from a leaky seal and now my headlight doesn't work .The dealership won't answer my calls or my email. Its not safe and now sits in my garage .I was excited to buy a new car ,because my old one needs a heater core and I have alot of appointments for cancer treatment ."

"My car needed a new starter. They actually pushed my car over to their shop! Gave me a ride to work, fixed my car! Picked me up from work! Same day. Incredible service! Kind people, my car runs great. Thank you so much!"

"I just recently purchased a used car from here. Everyone who works there (especially Sarah and Hannah!) are extremely nice. They are a very honest business and tell you exactly what was fixed on the vehicle you are interested in. They let you test drive the vehicle without an employee (which is great because I hate when dealership employees go with you). They offer financing through AAA, the can give you a form to fill out right there. I had a lot of difficulty for weeks trying to go through credit unions and TD Bank trying to get a loan with my bad credit- but AAA finally said yes. Sarah was amazing and let me hold the car with a minimum payment of $100 because I was taking so long to get the loan. But finally I was able to get it and purchase the car! Jim's also took my old rusty '98 Toyota Avalon for $300, not much but it's something! Most people are skeptical of salvage vehicles but Jim's seems to do a very good business. They also do a 90 day warranty on the car if anything goes wrong. Great prices, great cars- they even vacuumed the car out the day I bought it! My parents want to buy from them next year. I would most definitely recommend this place!"