Dunkin' 276 Beacham Street, Chelsea, MA 02150

"They offers budget-friendly options with flavors that satisfy, making it a decent choice for the price. While the overall taste may not be the absolute best, it's a good value. I've only encountered one order mistake, but they generally have reliable service."

"Omg!!! Worst dunkins I've ever been to in my life. Horrible customer service. Can't believe they talk to customers like that in there smh"

"The worst, I come in they don't even acknowledge me after I was standing there for 7min. In fact they never acknowledge or greet anyone. The food is ALWAYS burnt. They argue and fight in front of customers. They all need customer service training"

"Never again! We were waiting for more than 15 minutes and the guy didn’t even answer us, he was disrespectful my 70 years old aunt who wanted a regular coffee, don’t come on Thursday at the afternoon if you don’t want to meet a this guy!"

"Two days in a row I got grounds in my iced macchiato… I actually asked them this morning to make sure there weren’t any. The manager (I assume- no uniform) even looked at the bottom of my drink. But once it settled, there they were. I’ve had many issues with them getting my order wrong over the last year or so but kept giving them a chance. This is enough for me."