Valvoline Instant Oil Change 82 Mystic Street, Arlington, MA 02474

"Have been using the Valvoline oil change shop in Arlington, MA for years and they consistently do a great job."

"I came here several times and for a while I thought they were fine until I went to the Valvoline in Nashua, NH and realized how far behind the service is here. They try to upswell you on cabin filters, the tire pressure is always pumped way too high, and they never have the equipment available for tire rotation. After the second time going here, I realized there was a pattern that my tire pressure light would go on by the next time I drove the car (I only lived a few minutes down the road so the light wouldn’t go on until the next time I drove it for a longer distance). After the second time this happened, I bought a tire pressure gauge and noticed they pumped my Toyota Corolla tires up to 38/40 psi which is honestly crazy to me they thought that would be a good tire pressure. I deflated them of course back down to 32. After the third time going here, it happened again, 38/40 psi. Some of the people working here are clearly incompetent. I also remember a time where a guy (I forget his name, but he seemed to be a manager) was berating his team members calling them stupid. Then one guy came up to him and asked to go on break and he aggressively said he could as if he was annoyed by this man simply asking to take a lunch break. I get some days can be tough at work but this was just simply unacceptable behavior and if I was treated that way by my manager I would be leaving that job very quickly. I would not recommend coming here unless you are in a pinch and need a quick oil change before a long drive and you have a tire pressure gauge that can deflate your tires. I will say there were other workers here that were very nice and were genuinely trying to do a good job. There was just a select few that should not be working here. Valvoline in general is a good company although a bit overpriced in my opinion."

"Thank you Tyrell & John for being quick friendly and professional! Valvoline is extremely overpriced as always, but it's so nice to just be in & out very quickly. I got my tires rotated, oil change, and John also checked on my battery for me. Thanks guys!"

"I came in today to get my oil changed and had the pleasure and actually good fortune to be helped by Randel! He was super nice and helped me understand everything that was due to be done for my car. He showed confidence and compassion for his role. I was worried about the price but after it was all done, he gave me a discount to top it off!!! Great service and team work here. He was just absolutely great. I recommend this shop to everyone, and make sure you ask for Randel!! He's the man to get the job done!"

"I'm so pleased that I chose to go to your store. I had the pleasure of meeting RANDAL! He was very informative. He explained what the process is when getting an oil change. He was warm, & funny, but yet very professional. I will see ya'all again in 3 months OR 3000 miles! Thank you Randal!!!!!"