Dunkin' 4175 Washington Street, Boston, MA 02131

"Edited my review from 4 stars a year ago to 1 star. They cannot retain cashiers and the ones they do hire it is hard to communicate with them. Went in for a small iced pumpkin coffee which I've always bought here. Only to be told they don't sell them and that I wanted a latte. Not the same thing, but ok whatever I just left the store frustrated."

"The person working the register right now, is rude to me every time I come in. I think she has problem waiting on white people. You can look at my other reviews, I don't sit on here getting all excited about giving crumby reviews. Because, I don't do that. I'm posting this, because EVERYTIME I've been in, she had been rude to me. I think it's because I'm white. I've never been rude. I know the products. Don't waste people's time, and I tip. And yes, this does happen."

"I feel like they need to hire people that understand English better because when I order my coffee and all I order is a coffee cream and no sugar and they screw it up every time every single time so now I don't go there anymore I go to Starbucks"

"Sandwiches are great but standard Ice Original Latte is literally all milk."

"Regular DD. Too often goes offline, so you can not order online and have to deal with pretty slow staff (this depends on shift, honestly. There IS one team that works really hard and fast, but haven't seen 'em for a while)"