Starbucks
About the Business
Starbucks at 221 University Avenue in Westwood, Massachusetts, is a popular cafe, food, and store destination. Known for its signature coffee drinks, pastries, and merchandise, Starbucks offers a cozy and inviting atmosphere for customers to relax, socialize, or grab a quick bite to eat. With friendly baristas and a wide selection of beverages and snacks, this Starbucks location is a favorite spot for locals and visitors alike. Whether you're in need of a caffeine fix or looking to satisfy your sweet tooth, Starbucks at 221 University Avenue has something for everyone.
Photos
Location & Phone number
221 University Ave, Westwood, MA 02090, United States
Hours open
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM
Sunday:
8:00 AM - 8:00 PM
Reviews
"Almost ten minutes before close, I ask for an espresso and am told that they're cleaning the machine. Don't turn your machines off before close! Left this location without getting anything except excuses."
"Employee Id # 75816037! She was so unprofessional! I said Hi! No answer! Didn’t provided me a bag, had to asked for one, neither gave a my receipt, told her that it was gift, just in case person didn’t like it! Here explaining myself when I was the customer! She was telling her coworker why are we so busy, I don’t wanna be here! Wish I could give her 0 stars! Managers PLEASE SPEAK TO HER! Also treated the lady behind me rudely"
"Wow, I had the best experience at my local Starbucks thanks to Elle, one of their incredible baristas! From the moment I walked in, Elle's warm and friendly attitude made me feel right at home. She inspired to make this review. Her smile is infectious, and made the coffee taste 10x better :) Unlike the Starbucks in Dedham where the baristas make me have a mental breakdown inside my car afterwards :( TLDR: If you go this Starbucks make sure to get a drink from Elle"
"The worst starbucks location. I showed up TWICE around 7:30PM and both times, they said they were closed. If they close at 7:30, then they should update their hours on their app and on google."
"Employee Jessica was rude. I made my purchase from another Starbucks employee who was very pleasant. As, I was waiting for my food, a customer behind me ordered a drink that looked awesome. I asked her about it. As I still waited for my food, I asked to order the drink. I was told to get back to the end of the line by "Jessica". They were moving very slow, so my food would then get cold. There were 2 people behind me now, 1 getting a gift card and another customer. There were 2 Starbucks employees working at the counter. I asked if this was a Starbucks policy or Target? Jessica stated neither, she has never seen it written. She was rude and dismissive and became annoyed with the other employee who was initially helping me. Mind you every customer was nice and we were all being patient, but JESSICA was toxic and miserable. As soon as she came out was rushing people and seemed annoyed by her coworker and the customers. I have never experienced this at a Starbucks before. In this day and time, kindness and patience should be a common practice. We all have things going on in our lives, being negative, rude and nasty to strangers is not a great way to run a business."
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