Dunkin' 15 South Broadway, Salem, NH 03079

"Dunkin' on a concourse at Logan Airport? Couldn't tell which store this post goes to, since we subsequently stopped at a Dunkin' in Salem, New Hampshire. If this is posted to the latter store location, please excuse my confusion. Our expectations weren't really high; we were just hungry after a very early Thanksgiving morning flight. Dunkin' food is consistent and pretty good. I still REALLY miss the Dunkachino coffee, which has been dropped chain-wide. The Chai Latte is not an adequate substitute. I'd have to say that the knock against this airport location is the disorganized traffic pattern and food/drink delivery after ordering. Confusing to determine where you wait for the food, and a significant gap between delivery of food and drink. Perhaps it was due to holiday staffing."

"Great Food! Great Place! I had a great time. Loved their donuts and bagels. So good! Highly recommend them"

"The last four times I have been to this one they leave you standing at the counter and focus only on the drive thru. If you don't have the man power, put a sign up drive thru only. This morning when they told me for the 4th time after standing there for at least 5 minutes they would be right with me and I asked how many more times they were going to say that, I got the nasty attitude and a speal about how the oven wasn't working, they were short handed, etc practically yelling at me and I walked out. You don't treat customers like that. Have watched other customers get sick of waiting and just walk out also."

"Strange patrons. A man there told me my husband had child bearing hips. He was really insistent about it and when I looked to the cashier for help they were just nodding along with the guy in agreement...?... I know he's voluptuous but ko baby could survive in the harsh conditions of his curves."

"When I arrived there was a customer standing there. I finished selecting items in the store side and paid. I then went to order, and I noticed the same lady still standing there. No one waited on her. We finally saw an employee came walking out of the back and headed out the door. We stopped her and asked if anyone was going to wait on us. She said her shift was done and confirmed by turning around and left! Finally, a gentleman came out from out back and the other customer complained, and he explained he was working with ice. He apologized for the others leaving before anyone was there to replace them. It was obvious that he was also frustrated over the situation too. As others came from out back they complained that they were not to work over the hours assigned. It's sad that Dunkin has made it difficult for their employees to provide the service they were once know for! This young man was left to the wolves, and from what I saw was a very hard worker that better be taken care of before he gets an offer for a job where he is appreciated!"