NAPA Auto Parts 501A Main Street, Saugus, MA 01906

"The staff I had was informative. He even placed my wipers on my truck, albeit wrong, but placed them on. I just had to remove a part that he left on!!"

"I have a shop and set up an account I bought a medium tube of exhaust putty and was told the price went way way up, so I paid $26.00 on the spot. I left and looked up that exact item on goggle $6.99, same brand and size, everywhere and I called them to confirm in stock and price. The first delivery I called in was for a "engine oil" cooler hose and they showed up with an "transmission" cooler set for double the price. They said they would get the right set and bring it back, its been two weeks and I have never heard from them again."

"Mike, Gabby and Bob all worked together to take care of my needs. They went above and beyond (especially Mike M) to make sure everything I needed was taken care of. I do not believe I can get such great service anywhere else."

"Wow! There’s something to be said about great IRL customer service and dependable products. Huge fan of this place. Not all NAPA auto parts are created equal and this one makes the top of my list. Right off route 1. You may pass a competitor auto parts store. Don’t fret. Totally worth it"

"NAPA has great costumer service! I came in for parts and the auto technicians John and Bob were very helpful and knowledgeable with everything I needed for car. They had all parts in stock which was a big plus as I was crunched for time. I would recommend if you need parts shop here first."