Dunkin' 221 Main Street In Lukoil, Gardner, MA 01440

"Always descent could use some more help don't like that some of them I have to use kiosk"

"Best dunkins in town! Jenna, April and Vivian are always one of my servers, they are so friendly, always have a smile and they always get my order right! Thank you for your service you guys are great."

"WOW what a horrible place. I know customer service and common sense are a thing of the past but WOW. The larger manager there what a rude person to staff and customers. Best part is after acting like she knows it all she’s the one that screws up the entire order. Nothing like waiting 15 minutes for a sandwich and having it 100% wrong. Of course it’s another 10 to get a refund. Was my first and last time going here."

"This location I swear has the laziest staff and service bar none. Get a boston creme donut its upside down in the bag so the chocolate slide off on the bag, ordered the most basic thing didn't even get the order correct, my friend order a hot coffee wasn't hot at all she asked for black it had cream and sugar."

"Forgot to post this when it happened, but on Jan 7th, approximately the 3:30, I used drive thru service . After waiting several minutes for car in front and myself to place order and then SEVERAL more minutes to get to window, I waited about 4/5min for 1 coffee, 3/4 min for 1 donut, and another 5 min for 2nd coffee! It's never taken me over 20 minutes to get my coffees! Fyi the coffees weren't even as ordered. The excuse was they had an on the go order, which we saw someone go out with, but that person ended up bringing order back in, obviously it wasn't correct. Will never returrn!"