Plourde & Plourde Inc 11 Laurette Street, Caribou, ME 04736

"Amazing Service!!! After we closed the deal on our brand new side by side, an unfortunate circumstance lead to our machine breaking down. One day after completed purchase, which happened to be on a Sunday afternoon, A quick message to our salesman (Frank) resulted in him and the manager showing up at our house to assist! We were beyond thankful for their help and willingness to step away from their families on a Sunday evening. This type of customer service just doesnt happen anymore. Thankful for you guys going above and beyond!!"

"Great crew of people. Did the charity ride with them and there was a nice size group this past weekend. Nice showroom and lot full of bikes, wheelers, side by sides. Talk to Frank, and go buy a Harley from them!"

"I want to make sure that all the employees at Plourde and Plourde Harley Davidson get credit for going over and above for me. I purchased a 2023 HD CVO Street Glide recently and on the second day I had it, I happened to have a flat rear tire. Thank goodness I had AAA and Tire and Rim protection. That happened on Sunday of Labor Day Weekend and Frank did all he could and then some to help me out. I called him and he met me at the store after AAA brought it there and he moved my bike inside the dealership. On Tuesday, Jason made sure that I got my bike back ASAP and called me at noon to let me know the tire was replaced and the bike was ready for pick-up. I know everyone who works at the dealership deserve recognition and I thank all of them... Paul LaBarre"

"I was traveling through with a plug in my tire and it was leaking a little. They got me in for a new rear tire almost immediately and they looked at some oil leaks I had and gave me good, detailed feedback. Excellent customer service. I’ve had to utilize many shops around the US and Canada over the years for mid-trip service and some emergency needs. These guys are among the best shops I’ve experienced. Wish I had a shop like this near home."

"Call ahead while having lunch at the par and asked if they had a skidoo oxygen helmet in stock and they did and they set it aside. Headed over after lunch. Try it on and out of the store. We went with a new helmet."