Lifespan Urgent Care - Middletown

"I went in for a clogged ear and ear infection on a Tuesday @3:00. There was no one in the waiting area, was taken right back to an examination room. The woman ( Gina) was extremely kind, courteous and helpful who checked me in. The med tech , Meagan who took my vitals was so sweet and also very kind! I was treated by Kayla, a PA and Bianca, a medical assistant. They were both amazing! I needed both ears irrigated, not a pleasant experience. But , both ladies were so professional , compassionate, kind and patient. I would return again if I needed medical attention!! Thank you staff for taking such great care of me!"

"My mom went there today at 12 :40 pm with flu like symptoms, wanted to make shur she didn't have Covid , she's 87. She finally left at 5:30 pm. I called them and said I can't believe she's been there that long. The receptionist says it's been busy. Do not go here !!. They are not Dr.s they are PA pretending to be dr.s. They did X-rays, she was clear. They left her n a small cubical after X-ray for an hour. She left the room calling to see if she can get dressed. Lady says oh yeah u can. Very bad. No professionals here. Life Span I'm not getting back to you to discuss this. I'll be notifying the RI State Board Of Heath."

"I injured my leg by walking into the frame on the end of my couch. It swelled quickly so I went to the nearest Urgent Care in case it had a fracture. I was in steady pain at the point of impact with heavy bruising. There was also intermittent pain shooting up my shin bone. I asked for an xray to determine if there was a fracture. I told them about the pain to aid them in diagnosis. Before the xray, I heard them outside the door discussing me making them aware of my pain and the fact that I was gently rubbing my leg. The conversation seemed to be that they assumed I was seeking drugs. A simple call to my primary care doctor would have enlightened them that trying to give me pain killers would have been a difficult task for them. I absolutely refuse them. The xray results were no fracture but care ended there. No instructions about how to care for the bruising and swelling. Just an okay you can go. I'm from a different part of the country where urgent care is one step below emergency. Your condition is stabilized until you can get in to see your primary physician. I was disappointed in the level of care."

"I've always had pretty good help from this urgent care. They have quite a few types of diagnostic tests available, including xrays. Maybe I've been lucky, but my wait times have also been pretty reasonable. Good service all arounf."

"NOT IMPRESSED!!!! Nurse Practioner "examined" me for about 30 seconds. (deep hacking cough/constant sinus production/chest gurgling) She did not verbally give me a diagnosis but only said she didn't think it was viral. I asked a Med side effect question, which I checked with my Dr. later), and she was DEAD wrong!!!! The ER is expensive but at least they are not there to socialize! Nurse that took my vitals used to work for my PCP, so I am familiar, seemed dead inside. NEVER GOING BACK. OVERSIGHT LIFESPAN!!!!"