Dartmouth Hitchcock Clinics Hudson 208 Robinson Road, Hudson, NH 03051

"Charged me 300 dollars to come in and introduce myself to my new primary care physician and get a doctors note. Thanks!"

"Love Dr. Downs. Have been seeing her for years even followed her from her old practice to here. The nurses and the office staff right at the office are great. The reason I am only giving it a 3 star is the phone service is horrifying. We don't even get to actually speak to someone in the office. Getting an appointment for an office visit is next to impossible and if I need to talk to a nurse first it may be hours before they get back to me which is usually to late to be effective."

"What a terrible facility to work with. We tried following my daughters doctor here and it has been nothing but headaches. You can NEVER get in touch with someone for a same day/next day appointment. You spend 20+ minutes on hole EVERY SINGLE TIME you call. They end up just telling you to go to Urgent Care more often than anything else and their triage nurses are absolutely incompetent. Never before have I seen a group care less about the patient. If I could give 0 stars I would."

"The nurses and staff in the facility are some of the best, friendlies, most competent professionals I have ever seen, but the call center could not possibly be worse. On the rare occasion when I can get through to an actual person, they are grossly incompetent and will put me on hold indefinitely. Do yourself a huge favor. SIGN UP for the online Dartmouth Hitchcock portal if you want to communicate directly with someone. Their call center is 100 percent useless."

"I Have been told that my doctor has no morning appointments available for the next 2 months unless it is an afternoon appointment. I have been with this doctor for over 15 years and since moving to Dartmouth Hitchcock, Things have not been the same I have to see him separate appointments for all issues. So if I'm doing a follow up and have something else bothering me I have to set up another appointment for that, sounds like Dartmouth Hitchcock is just trying to get more money. Tried calling the office 3 times the other day was on hold for over 10 minutes each time Without anyone ever answering. I will be looking for a new doctor if things continue like this It's too bad because I have a Great relationship with him and trust him."