Brattleboro Memorial Hospital Emergency
About the Business
Brattleboro Memorial Hospital Emergency Department, located at 17 Belmont Avenue in Brattleboro, Vermont, is dedicated to providing high-quality emergency medical care to patients in need. With state-of-the-art technology and skilled physicians, the department offers personalized care for a wide range of medical emergencies, from minor injuries to life-threatening conditions.
The Emergency Department features private treatment rooms, a trauma/cardiac room, and specialized rooms for psychiatric and substance abuse patients. Serving nearly 14,000 patients annually, the department is open 24/7, 365 days a year and caters to individuals from southeast Vermont, northwest Massachusetts, and southwest New Hampshire.
As part of their commitment to excellence, Brattleboro Memorial Hospital has implemented a "right patient for the right room" emergency medicine model to ensure efficient and effective care for all patients. Additionally, the hospital partners with Dartmouth Health to provide emergency air and ground transportation for critically ill or injured patients.
For mental health emergencies, the hospital collaborates with Health Care and Rehabilitation Services, Inc. to offer 24-hour mental health screening services and crisis stabilization when needed. Referrals for treatment and follow-up care are also provided to ensure patients receive the support they need.
Brattleboro Memorial Hospital Emergency Department is dedicated to delivering compassionate and comprehensive emergency medical care to the community, making it a trusted healthcare institution in the region.
Location & Phone number
17 Belmont Ave, Brattleboro, VT 05301, United States
Reviews
"tried to call to make an appointment but got a spam line instead with their actually phone number. Went on and on without connecting to the actually hospital staff. pretty scary."
"I had an exceptional experience at BMH Emergency Room, where the medical professionals demonstrated remarkable efficiency, expertise, and compassion. They swiftly helped my boyfriend's condition and involved us in the treatment decision-making process, providing a sense of security during a stressful time. The nursing staff went above and beyond to create a soothing environment (As much as they could for it being an emergency room), alleviating anxiety and fostering a positive healing atmosphere. I am immensely grateful for the exceptional care we received and highly recommend BMH Emergency Room for their unwavering dedication to patient well-being. Special thanks to the nurses, especially two who go by the name of Becca and Anthony (I'm pretty sure atleast!) And Doctor Symons was fantastic and a great listener. 10/10"
"Unacceptable behavior by staff- EMTs were told to send me to waiting room, then told to remove my IV so i could go to the waiting room. Wonderful non-BMH EMT refused. Staff complained about my presence, saying I should have gone to my PCP- I don't have a PCP. I heard them say lead poisoning isn't an emergency, saying I was wasting their time.. Noone even asked if I was okay for an hour, others were given blankets and water. Never was checked in and given a bracelet. Walked out. Walked home with severe lead poisoning symptoms. Going to another ER where I might be treated like a human."
"Thank you for what you guys have done, I truly appreciate it. Only issue I had was with my nurse, Dan. He was extremely rude. Mind you I was extremely sick and already felt uneasy. He was snappy and made my experience a not so great one, I felt like I was "bothering him" to be there. All other staff was wonderful!!! Thank you!!"
"6 days agoNEW-Edit I was treated like dirt by the staff in the Emergency Room. One staff member threatened to throw me out because I was unable to talk loud enough. I was having trouble speaking because I was in severe abdominal pain and it hurt to talk. I was refused the use of a wheelchair, which I requested because I had severe abdominal pain and it hurt to walk. This is not the first time I’ve been treated this way at the BMH Emergency Room. I have three serious chronic medical conditions that occasionally require emergency care. I would like to be able to get the medical care I need without having to face being treated with disdain, humiliation, or abuse. I’ll be filing a formal complaint with the hospital and working with a legal patient advocacy organization to ensure that I am able to get the care I need in the future without fear of mistreatment. If that doesn’t work, I’ll employ a legal team. This is unacceptable and it has to change."
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