Medical Arts Complex 777 North Street, Pittsfield, MA 01201

"I went to the lab to drop off my stool sample. Because the label was on the lid. reception stated I had to remove the container my stool was in and take the sticker off of the lid and put it on the side of the container. I said here, at the front desk? She said yes. I asked for gloves proceeded to remove as instructed in the waiting room with other people. Then she proceeds to ask me if there were orders. I said they are in the biohazard bag. I told her this is a biohazard shouldn’t it be treated as such? They said it’s their policy regarding the label. All the testing I had done I tested positive for the Norovirus and Cdiff. The woman said they sanitize it and wipe the desk down. “The supervisor agreed with this woman”. Board of health told me cdiff is not removed with sanitizer. Just scolding water and bleach. End result. That lab should’ve taken the sample removed the label themselves and placed it in the position of their wanting. God only knows how many people I potentially gave the Norovirus or cdiff to."

"Can get busy. Easy and convenient."

"I went to have bloodwork downstairs in the lab. No waiting to get called up to register and one person before me to have blood drawn. Very professional and it was quick and over with."

"Very disorganized had script faxed several times,still never got the order, when called dr office they brought the script to them,then receptionist got very snobby!!"why cant ur son talk",ummm that's not my son ,my son isn't here!!I am only picking up a poo cup!!well why didn't u say that!! I did lady for real!!! problem with communication and recieving scripts!! gives me night mares !!! dont even know if they gonna give they right test results back ,could be someones else,they so disorgnized!!!"

"Dr offices are very easy to get to. when you first go in there is a list of Drs & what floor they are on."