Lahey Medical Center, Peabody

"I had a very poor and unsatisfactory experience with Lahey. Unfortunately, Lahey has grown to be one of the largest healthcare providers in the area, leaving locals with few options. This means that they're big business and care less about the people they serve. If your insurance isn't the best (like mine) and you get stuck with a large medical bill, you're in for a tough time with Lahey's business office. They'll send you a bill for thousands of dollars and then threaten to report you to a collection's agency the week of Christmas. In good faith, I even made a few payments, some of which were several hundred dollars, but this wasn't good enough. Then they'll refuse to let you speak to a supervisor. If you make a valid effort to pay off your bill, don't expect anything in return. Pick one, your health or your credit score."

"horrible experience with the emergency room. get ready to feel not cared about at all and ignored for hours. me and my friends stayed for 6 hours and only got helped for about 30 minutes to that stay. also, i question their procedures. they don’t do the proper questions for situations, seems like they just send everyone to get a scan so they can wait even longer."

"Nurse Christine H was amazing and so welcoming all day. I had a horrible first visit two nights before this visit and that nurse was not the nicest at all, so I debated coming back. Glad I did because this nurse ensured I kept coming back to them because of how awesome she was. Doctor Kevin Dunbar was awesome as well. He answered all my questions even about things that didnt have much to do with the reasons for this visit and even willingly wrote down all the information for current visit and other info I needed and was kind enough to even go through 5+ pages of info and highlight all important things for me. He even deemed a cat-scan to be necessary which I have been trying to get for years and no one has done due to repeated symptoms of 3+ years. This has definitely been my favorite team Ive ever had in all my history of health care and even deserved my first review. Thank you guys so much"

"If i could give negative stars, I would. All of these negative reviews are spot on. The cardiology dept. is the worst. Dr. Draper especially. It took 4 months to get appt. with a life threatening problem i have and he just said if you have a problem go to emergency room. Also it took 4 months to get echocardiogram. Julie who does echo was so inept, she couldn't even administer fluid with a needle into vein, she actually was trying to find vein from inside my arm, she kept moving it around inside. Dr. Drapers administrative assistant, Katy, is just as rude as he is. It trickle's down from the top. Hear tells he is doing one or both of them. He sticks up for them when they do something wrong against the patient. . Make sure to bow., talk about putting themselves on a pedestal. He was wrong about so many medical issues. I got different answers from other doctors . Qualified doctors, who know much more. First appt. he wouldn't let me talk, he said he didn't want to hear me say anything. He never answered any thing on the portal, ever, the entire 4 months.. Stay far away from this incompetent place. I had great improvement with juicing for stage 4 cancer, diagnosed 3 years ago and dr. piper talked me into taking letrozole (hormone blocker), only conventional treatment i agreed to and it caused me to have heart attack. Dr. piper said i don't know what caused your heart attack. I asked him what the side affects were and he said a few hot flashes and a bit tired, that's it. I had to dig really deep but i found all of the cardiovascular problems that hormone blockers cause. Piper would not admit that it caused me to have heart attack. They stick up for big pharma like no end to it. So much incompetence going on there. Karplinski, heart surgeon, is another incompetent, I wouldn't have her touch me with a 10 foot pole. She had Asleigh sitting in the room staring at my breasts, sooo creepy and disgusting. I kept asking who she was and they wouldn't tell me and said she had to be their. BULL. They lie like there is no end to it."

"First bad things, getting to this facility made me go around in circles for 20 minutes. The building doesn't give you the number that's contained in the referral. The entry into the building is all to cumbersome unlike the one in Burlington. The good things:. Once you find a place parking and handicap parking is free. It's right off route 128 North. It's right next to the mall. The people are generally very kind and helpful including everybody. I got there early so they sent me to the lab almost an hour and change before my schedule and then I went for my second examination. Both people who served me were very competent and very professional and very informative. There's a cafeteria downstairs on the right as you go in. There are plenty of bathrooms. And the insist on masks and as in all Leahy clinics, they ask you to take off your mask and they give you a brand new one which you must wear while you're on the facility. In walking around they take great precautions to keep the place sanitized and clean. This staff appears very capable and very competent except that that I got the test results without an explanation and I always detest that and I told by messaging the doctor that I want to know what these tests mean. This was 11:00 this morning and now it's 7:14 p.m. and I've heard nothing. I think it's really malpractice to not explain the results to you just to send you numbers. I find that here and I also find it in Burlington."