CharterCARE Medical Associates 1 Office Parkway, East Providence, RI 02914

"Horrible place. Two appointments in a row. They have been late 40 minutes or more. The last time I came here the doctor just gave me some super addictive medicine for sleep. Because they couldn’t get me in at my schedule time, the lab close and I had to come back a completely different day just to do bloodwork."

"Avoid this clinic. Please take care of yourself as a patient, they do not care about you here. Some things I've experienced: - When a lab in the network lost my results, they would not help me contact the lab for weeks until I reached out to a patient advocate at the hospital. - Called 31 times over 4 weeks to try and reschedule an appointment. Finally drove over one morning to talk to them in person/cancel - When I did have an appointment with Dr. Tatiana Antoci, they put me in an exam room to wait for an entire hour (I was ten minutes early for my appointment). She came in, pat me on the back, then spent one minute asking me about my results."

"Never answers phones...awful. David Ramos is great though!! 1 year later..still awful. David is still great but the secretaries answering the phone just don't answer. They pick up and hang up. David Ramos please consider leaving that practice so your patients don't have to leave you. You are too good to work for a practice who doesn't hold employees accountable."

"Honestly looking for a new pcp. The office does not turn on their phones to answer calls until way after opening, meaning if you have an appt before they turn the phones on and are running a few minutes late just turn around they will not see you. They don’t seem to care about their patients and the front office staff has been nothing but horribly rude if you dare to ask a question. Would not recommend this place to anyone who has any kind of health issues they need consistent care and attention for because you won’t be getting that here."

"Loved it here but they have an issue with the phones I think, they never answered the phone. I had to go in person to speak with them cause it was impossible to get a hold of them. They are all very nice staff though! Sad that my doctor left though, he was a really great doctor."