United Consumer Finance Inc.

"We financed a vacuum through them and they tacked on a close to 2,000 finance fee and said we agreed to that when we NEVER would have agreed to that. Were incredibly rude and this absolutely should be considered fraud."

"It’s been a year and some change now and I haven’t had any problems with them. Customer service is always great. All the people giving bad reviews are people living beyond their means and can’t afford the payment, simple as that."

"Really good experience with them paid my loan off earlier then Planned they did work with me now I own my car"

"I got a loan for a vehicle purchase through them. They used to be awesome where if I had an issue with a payment I could get a 10 day extension, unfortunately a few times I had to get it a second time, and always made the payment. Now I'm on my last year of payments, it's the holidays so payment on time was rough. I got a 10 day extension, but needed to ask for 1 more and this time I got a chief customer service lady who is just a pure horrible person. I tried calling before arrangement was up so it didn't break it but she refused, I called after it was up and another service rep advised me she had actually put a note on my account to NOT allow me an extension! I guess because it's my last year of payments they will do whatever to make it harder so you default and they can make all that money and get the vehicle! Cant wait til this is paid off! I will NEVER go through them again! This lady needs to learn customer service! She never even started out friendly! Update 8/18/23...so unfortunately I had another issue with making a payment. I received notice it was going to repo if I didn't make a payment by 3pm today. They call me nonstop while I'm at work so I cant take In calls and they are closed by the time i get out. So i called them today and tried working out a pmt plan. Make the pmt next week then the new pmt due the following week. They refused. Both women I spoke to were extremely rude and refused to work with me. This is by far the worst company to go through!! Please save yourself from the aggravation and avoid doing business with this company! I only have 6 months left of payments. I can not wait to be done with this horrible company and their horrible employees! Oh ya, and your excellent payment history does not matter. They will not take that into account to give you a break and work it out."

"I have nothing bad to say about them… was the interest high? Sure, but my credit sucked when I got the loan and they were the only company willing to give me a chance. Payments reported to credit bureaus every month with no issue. Always quick responses when I ask them for something (paperwork, address change etc). I can’t say anything bad about them. Keep on top of your payments and you won’t have an issue."