CVS
About the Business
CVS is a multi-functional retail institution located at 189 Watertown Street in Watertown, Massachusetts, United States. This establishment serves as a one-stop shop for all your needs, offering a wide range of products including clothing, convenience items, pharmaceuticals, groceries, and health-related items. Whether you're looking for a quick snack, a new outfit, or medication, CVS has you covered. With its convenient location and diverse selection, CVS is the go-to destination for all your shopping needs.
Photos
Location & Phone number
189 Watertown St, Watertown, MA 02472, United States
Hours open
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM
Sunday:
8:00 AM - 10:00 PM
Reviews
"The pharmacists who work here are great, but the pharmacy is totally understaffed. CVS needs to prioritize a good customer experience over profits by hiring more pharmacy workers."
"I was discharged from the hospital with few prescriptions, one of them for antibiotic; my husband went to pick up all my prescriptions , got home and few hours later we realized there is no AB. He went back, questioned the pharmacist and she said - “ oh, we do not have it!”. Unbelievable! How can they put people’s health at risk like that?? I understand that they do not have it but she should inform the patients and try to transfer the prescription somewhere else. Few weeks later the doctor called in with another medication- it took them more than 24 h to fill the prescription. I understand that they are understaffed but maybe they should consider closing this location so at least people would know to go somewhere else to get the medication that they need!"
"People have been waiting for over an hour to get vaccinated, then we were told they ran out of the covid vaccine. The staff does not even bother to notify people outside waiting in a long line, and just sit inside take their sweet time to chat."
"Absolutely one of the worst locations in the CVS system. This morning I had a vaccine appointment at 10am and the pharmacy had been scheduled to open at 9am. A pharmacist didn't arrive until 10:20am, and by 10:35am there was a waiting crowd that was still waiting to be served while the pharmacist was struggling to get the computers to work. There was no apology from her on why she was an hour and 20 minutes late. I saw numerous persons leave without their medicine, and I had to leave without the vaccine. Thi is not the first time I've been treated badly there. Something should be done."
"Bar none the best experience I have ever had at a pharmacy. The pharmacist was patient as I asked questions about my medication, and she along with the tech worked together to quickly verify and fill my prescriptions so I could have the medication I needed to help my breathing prior to close. Kahsai and Elizabeth were both extremely professional not only to myself but those I saw in line before me. I appreciate their professionalism and it really made my day. I would recommend this pharmacy location!"
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